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Dispatcher/Service Coordinator

Paradigm Mechanical Corp.
San Diego, CA Full Time
POSTED ON 12/31/2025
AVAILABLE BEFORE 1/30/2026

Dispatcher / Service Coordinator
San Diego Refrigeration – A Paradigm Mechanical Company


📍 Based in San Diego, CA | Full-Time | Benefits Profit Sharing


San Diego Refrigeration is growing, and we’re looking for a sharp, organized Dispatcher/Service Coordinator to help keep our field operations running smoothly. If you’re someone who thrives on fast-paced days, enjoys solving problems, and takes pride in keeping customers happy — we’d love to meet you.


💡 What You’ll Do

You’ll be a connection point between our customers, technicians, and service team — ensuring every refrigeration and HVAC request is handled efficiently, accurately, and with care.



Key responsibilities include:

  • Scheduling and dispatching service technicians based on workload, skill set, and customer needs.
  • Communicating clearly and consistently with technicians, supervisors, and customers to relay updates, resolve issues, and keep work on track.
  • Preparing and managing work orders, service schedules, and job documentation.
  • Invoicing completed service calls and maintaining accurate records of labor, materials, and expenses.
  • Supporting service operations with estimates, purchase orders, and maintenance tracking.
  • Following up proactively to ensure customer satisfaction and timely completion of all work.


⚙️ What You Bring

  • Excellent communication and multitasking skills — you’re calm under pressure and quick on your feet.
  • A knack for organization and follow-through.
  • Tech-savvy with basic computer and scheduling system knowledge.
  • Creative problem-solving and a customer-first mindset.
  • Prior experience in service dispatching is a plus.


🧊 Why You’ll Love It Here

We’re not your average mechanical contractor — we’re refrigeration experts who take pride in doing the challenging stuff well. You’ll be part of a supportive, fast-growing company that values teamwork, innovation, and integrity.


Benefits Include:
Medical, dental, and vision insurance · 401(k) profit sharing · Paid vacation, holidays & sick time · Career growth opportunities


👉 Learn more about us at www.SanDiegoRefrigeration.com


San Diego Refrigeration is an Equal Opportunity Employer. A Paradigm Mechanical Corp. company.

Salary : $22 - $27

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