What are the responsibilities and job description for the Platform Human Resource Manager- San Antonio International Airport position at Paradies Lagardère?
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Paradies Lagardère is an award-winning and innovative Airport Concessionaire, committed to delivering first-class experiences for both guests and associates. We are seeking a proactive and people-driven Platform Human Resource Manager (PHRM) to support our Retail and Dining Divisions at one of our airport locations. This is the perfect role for a hands-on HR leader who thrives in a dynamic, fast-paced environment and is passionate about talent development, compliance, and associate engagement.
Why Join Us?
As the Platform Human Resource Manager, you will lead HR functions across our Dining and Retail operations within a single airport platform. You will serve as a trusted partner to our Flagship General Managers and associates, overseeing recruitment, onboarding, compliance, investigations, training, and engagement initiatives. This position plays a key role in shaping our workplace culture and ensuring operational HR excellence.
Key Responsibilities
If you're ready to take the next step in your HR leadership journey and thrive in an environment where people come first, we want to hear from you. Apply today and help shape the associate experience at Paradies Lagardère.
Paradies Lagardere is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, physical or mental disability, sexual orientation, marital status, military or veteran status, gender identity and expression, genetic information, or any other factor protected by law.
We are committed to creating a diverse and welcoming workplace that includes individuals with diverse backgrounds and experiences. The Company is committed to offering reasonable accommodations to job applicants with disabilities.
Paradies Lagardère is an award-winning and innovative Airport Concessionaire, committed to delivering first-class experiences for both guests and associates. We are seeking a proactive and people-driven Platform Human Resource Manager (PHRM) to support our Retail and Dining Divisions at one of our airport locations. This is the perfect role for a hands-on HR leader who thrives in a dynamic, fast-paced environment and is passionate about talent development, compliance, and associate engagement.
Why Join Us?
- Career Growth & HR Leadership Opportunities – Build your career with a national brand recognized for innovation and excellence.
- Fast-Paced, Purpose-Driven Work – Be a change-maker where every day brings new opportunities to lead.
- Comprehensive Benefits Package – Medical, Dental, Vision & more.
- Company-Paid Time Off & Holiday Premium Pay – Because balance matters.
- 401K Program – Invest in your future.
- Training & Development – Expand your HR expertise with hands-on learning.
- Associate Recognition Programs – We celebrate you and your impact.
- Dining & Merchandise Discounts – Enjoy perks across our locations.
- Transportation & Parking Assistance – We support your commute.
As the Platform Human Resource Manager, you will lead HR functions across our Dining and Retail operations within a single airport platform. You will serve as a trusted partner to our Flagship General Managers and associates, overseeing recruitment, onboarding, compliance, investigations, training, and engagement initiatives. This position plays a key role in shaping our workplace culture and ensuring operational HR excellence.
Key Responsibilities
- Recruitment & Talent Development – Source, screen, and support onboarding to build strong teams across both divisions.
- Employee Relations & Investigations – Handle concerns with professionalism, confidentiality, and fairness.
- Compliance & Training – Ensure adherence to all company policies and legal requirements; monitor timely completion of training.
- Engagement & Culture – Champion associate engagement efforts and recognize team successes.
- Policy Execution & HR Guidance – Educate and support managers on HR policies, processes, and best practices.
- Payroll & Personnel Administration – Support accurate and timely HR transactions and recordkeeping.
- Safety & Risk Management – Promote safe work environments and assist with incident reporting.
- Partnership – Collaborate with your Regional HR Manager and location leadership to drive results and maintain compliance.
- 3–5 years of experience in Human Resources, preferably in food & beverage or retail
- Bachelor’s degree in Human Resources or equivalent combination of education and experience
- 2 years of supervisory or managerial experience
- Working knowledge of employment laws (EEO, FMLA, ADA, etc.)
- Availability for a flexible schedule including some nights, weekends, and holidays
- Strong HR experience with a passion for associate development and operations partnership
- Exceptional communication and problem-solving skills
- Proficiency in investigations, documentation, and HR systems
- Ability to thrive in a fast-paced, customer-facing environment
- Professionalism, adaptability, and a solutions-oriented mindset
- Bilingual (Spanish) is a plus!
- Strong working knowledge of employment law (Wage and Hour, FLSA, ADA, FMLA, EEOC, etc.)
- Understanding of local, state, and federal labor regulations
- Ability to communicate clearly and effectively at all levels of the organization
- Excellent organizational skills with strong attention to detail, especially in investigations and documentation
- High-level conflict management skills with a commitment to discretion and confidentiality
- Effective training and facilitation abilities for both large and small groups
- Proficiency with Microsoft Office (Word, Excel, Outlook, Access, PowerPoint) and HRIS systems
- Strategic, analytical, detail-oriented, and comfortable in a fast-paced, team-driven environment
- Self-motivated and proactive in driving HR initiatives
- Strong presentation and communication skills
If you're ready to take the next step in your HR leadership journey and thrive in an environment where people come first, we want to hear from you. Apply today and help shape the associate experience at Paradies Lagardère.
Paradies Lagardere is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, physical or mental disability, sexual orientation, marital status, military or veteran status, gender identity and expression, genetic information, or any other factor protected by law.
We are committed to creating a diverse and welcoming workplace that includes individuals with diverse backgrounds and experiences. The Company is committed to offering reasonable accommodations to job applicants with disabilities.