Credit & Collections Assistant

Scope of the Role includes:Our Credit & Collections Assistant is exceptional at interacting with our internal and external customers in providing effective credit & collection efforts. As a key member of the Paraco credit department, the role of the Credit & Collections Assistant will be to utilize their excellent in-depth knowledge of company products and programs to resolve account issues.Bring your positive work ethic in delivering a great customer experience. You will engage with customers providing clear & concise information with the goal of effective financial issue resolution.Key responsibilities and essential job functions include, but are not limited to:• Credit checks on Commercial Accounts and Residential Accounts as needed, including customer communication• Review and establishment of security deposits with Supervisor review• Report processing of rejected and expiring credit cards; processing and customer notification via telephone, email, mail• Weekly Dealer Ager to Executive Team, which may include open item reconciliation• Weekly or daily review of Delivery Hold Accounts, including release• Weekly or daily processing of auto collection calls through 3rd party server• Monthly budget review and calculation within ADDS. New budget account calculations within ADDS, including customer communication• Run top 100 Month End Ager Accounts and Month End Top 20 Ager Accounts and update s-drive• Entering of Autopay forms/ requests; including Autopay clean up and organization• Telephone backup as needed due to workload or staffing needs• Daily review of Domo reports for Commercial and Priority accounts, following up with GM’s and Supervisor on accounts requiring more individual attention• Weekly review of COD accounts with Balances, COD accounts on auto delivery vs Will Call, review with Supervisor• Special projects and other duties as assignedDesired skills and experience:• 1 year of experience in Credit, Collections or similar financial role is strongly preferred.• High school diploma or general education (GED) or equivalent.• Strong analytical skills and the ability to reconcile accounts is required.• Must be a team player with strong interpersonal skills and an understanding of the importance of “building bridges”• Solid communication skills, both verbal and written, are essential.• Must be extremely detail-oriented with the ability to multi-task and provide world-class customer service while handling high volumes at a fast pace.• Proficiency with Microsoft Office, especially Excel & Outlook,• A strong work ethic is required with the ability to work independently.• Ability to work hours of this position: 8:30AM to 5:00PM Monday to Friday with occasional overtime as needed based upon business operations.Power your journey | For More information visit us at ParacoGas.com/CareersM-F 8-4:30 Possibly OT

Salary : $24