Business Development Manager, Trade

Summary

The Manager, Trade will lead the strategy, operations, and growth of Parachute’s Trade business across all channels. This role is responsible for forecasting and achieving revenue targets, managing the Trade Specialist, and driving measurable growth in both acquisition and retention of our design and hospitality partners. 

They will own the P&L for the Trade channel, oversee program operations, and partner closely with Retail, Ecommerce, Marketing, Operations, Finance, and Product to deliver a best-in-class experience. As the Trade program continues to scale, this individual will build the infrastructure, reporting, and team needed to grow the business sustainably and profitably.

Reports to: VP, Retail
Location: Culver City, CA — in office M-TH

What You’ll Do

Lead Program Strategy & Revenue Growth

• Own the Trade channel strategy, annual planning, and revenue forecasting process; set and deliver against financial targets.
• Manage the Trade P&L and program budget, ensuring profitability through balanced pricing, discounting, and efficient use of marketing spend.
• Track and report on performance across sales, retention, and margin, providing regular insights and recommendations to leadership.
• Identify and execute growth opportunities through acquisition, partnerships, events, and expanded program offerings.

Drive Sales & Client Lifecycle Performance

• Manage and coach the Trade Specialist to meet and exceed quarterly sales, pipeline, and client satisfaction goals.
• Oversee the full customer lifecycle from onboarding and activation through retention and reactivation to ensure consistent, high-touch engagement.
• Maintain visibility into pipeline and conversion through HubSpot; ensure accurate data, proactive follow-up, and clear account ownership.
• Build and maintain relationships with key accounts, offering strategic oversight for high-value and long-term clients.

Build Infrastructure, Reporting & Operational Excellence

• Oversee program operations across lead management, quoting, order flow, and fulfillment through Shopify and NetSuite.
• Own all Trade reporting and dashboards, providing clear visibility into KPIs, performance trends, and ROI by initiative.
• Partner with Finance, Operations, and Planning to align inventory, forecasting, and fulfillment to Trade demand.
• Identify opportunities to enhance workflows and tools, implementing systems that improve speed, accuracy, and scalability.

Strengthen Cross-Functional & Retail Integration

• Collaborate with Retail leadership to develop a strong in-store Trade experience — including tools, training, and enablement programs that empower store teams to convert and service Trade clients effectively.
• Partner with Marketing and Creative to build Trade-specific campaigns, collateral, and communications that reinforce Parachute’s brand and value proposition.
• Work with Product, Merchandising, and Supply Chain to ensure assortment alignment and availability for Trade projects.
• Represent Parachute within the design community, building partnerships and visibility across key industry events and organizations.

Success Will Be Measured By

• Trade channel revenue and profitability
• Designer acquisition, activation, and retention
• Pipeline coverage and conversion
• In-store Trade engagement and training impact
• Accuracy and insightfulness of reporting and forecasts

Who You Are

• 5-7 years of experience in Trade sales, business development, or channel leadership within the home, interiors, or lifestyle industry.
• Proven success in forecasting, managing budgets, and achieving measurable revenue outcomes.
• Skilled in CRM and reporting tools (HubSpot required; Shopify and NetSuite a plus).
• Analytical and data-driven, with an ability to translate insights into strategy and execution.
  Experienced people leader with strong communication, collaboration, and presentation skills.
• Passionate about design, retail, and building meaningful client relationships.
• You Own the Outcome and show up with rigor, accountability and a bias for action.
• You Spring Forward and embrace everything with energy, adaptability, positivity and maturity. 
• You Build the Best and are committed to growth, dreaming big, and sharing and receiving feedback in the spirit of always improving. 

What You’ll Get

• Free bedding for a great night’s sleep, an awesome discount and $300 worth of free product a year!
• Health, dental and vision benefits with 100% employee coverage offering
• Flexible vacation
• 401k 
• Competitive salary and stock options

Parachute takes a market-based approach to pay, and pay may vary depending on your location. Your actual base salary will depend on factors such as your skills, qualifications, experience, and work location. The estimated pay range for this role is $75K - $100K quarterly sales bonus program.

About Us

Parachute is a modern lifestyle brand focused on creating premium, responsibly-made home essentials. At Parachute we exist to fill homes with soft landings. Home is an extension of the self. It offers a sense of belonging and welcomes all with ease and warmth. It’s where we recharge, wash off the day and rest up for tomorrow. Home is the most comforting word there is. That’s why they say there’s no place like it. The unmistakable feeling of home is what inspired us to create Parachute. To responsibly make essential, lasting items that transform a house into a home.Parachute was certified as a great place to work! Check us out here.

Ensure your Parachute Home job offer is legitimate and don't fall victim to fraud. Parachute never seeks payment from job applicants. Parachute recruiters will only reach out to applicants from an @parachutehome.com email address. For added security, where possible, apply through our company website at www.parachutehome.com/careers.