Stewarding Manager, Full Time

Applicants 18 years of age or older welcome to apply
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Stewarding Manager, Full Time
Rate of Pay: $85,000 - $90,000 Annually

Opportunity Awaits on the beautiful Island of Hawaii... King Kamehameha Kona Beach Resort Courtyard by Marriott currently has an opening for a talented Full Time Stewarding Manager to share the aloha spirit and strive to create a memorable guest experience.

Brief Summary of Job: Reporting to the Executive Chef, the Stewarding Manager is responsible for overseeing the stewarding team and ensuring that the Culinary department areas are clean, organized, and adequately staffed.

Essential Functions and Responsibilities of the job include but are not limited to:

• Provide exceptional service that supports guest satisfaction and retention.
• Use interpersonal and communication skills to lead, influence, and encourage others; advocate sound financial and business decision-making; demonstrate honesty and integrity; and lead by example.
• Build mutual trust, respect, and cooperation among team members.
• Lead and supervise the stewarding team, providing guidance, training, and support to ensure efficient kitchen and dining operations.
• Oversee the cleaning, maintenance, and organization of kitchen equipment, utensils, and dishware to ensure readiness for culinary operations.
• Monitor and manage inventory of cleaning supplies, chemicals, and disposables, coordinating orders to maintain adequate stock levels and minimize waste.
• Conduct daily walkthroughs to ensure cleanliness and organization of Culinary department areas.
• Enforce hygiene and sanitation standards in kitchen and dining areas.
• Ensure compliance with local, county, state, and federal health and safety policies and procedures while maintaining a clean, orderly environment.
• Participate in regular operational meetings to support coordination and cooperation across departments.
• Improve service by communicating with team members, helping them understand guest needs, maintaining quality products in accordance with Pacifica Hotel Company standards, and providing guidance, feedback, and coaching as needed.
• Maintain working knowledge of team members’ positions to perform duties in their absence.
• Identify developmental needs and coach, mentor, or otherwise help team members improve their knowledge and skills.
• Administer payroll edits, reporting, and time and attendance policies.
• Provide guidance and direction to subordinates, including setting performance standards, monitoring performance, and completing performance evaluations.
• Develop and maintain departmental policies, procedures, and quality standards using a continuous improvement approach to ensure a high-quality, cost-effective, customer-focused operation.
• Maintain complete knowledge of hotel features and services, hours of operation, daily house count, expected arrivals and departures, and departmental policies and procedures.
• Supervise food preparation and presentation to ensure consistent quality according to specifications; frequently test food quality.
• Train, supervise, and work with culinary staff to prepare, cook, and present food according to hotel standard recipes and quality expectations.
• Supervise daily department functions.
• Inspect refrigeration units, trash compactor, and food storage areas for sanitation, food quality, proper rotation, and storage; maintain cleanliness and sanitation of the dock area, kitchens, and team member cafeteria.
• Maintain the optimal working and physical condition of all kitchen equipment and facilities; create repair work orders for Engineering and assign cleaning projects to team members.
• Handle complaints, settle disputes, resolve grievances and conflicts, and negotiate with others as needed.
• Interview hourly candidates and make recommendations to management on new hires, pay rates, and terminations.
• Complete all required reports accurately and on time.
• Assist other team members and departments to support the overall performance of the department, restaurant, and hotel.
• Perform other duties as assigned, requested, or deemed necessary by management.

*Management retains the discretion to add or change the duties of the position at any time. *

Qualifications:

Knowledge/Education/Experience: Proficient in Microsoft Office applications. Minimum three to five years of relevant Stewarding experience in a similar position in a resort required. Complete knowledge of all Health Standards and Regulations. Minimum two years of experience and knowledge in using different kinds of chemicals to clean diversified types of utensils and materials required. Experience in a union environment is preferred. College degree preferred. TB clearance card required.

 Skills/Abilities/Other Requirements: English speaking or bilingual. Ability to make timely, effective decisions. Ability to prioritize, organize and delegate work assignments. Ability to maintain good team member relations. Ability to develop and maintain effective guest relations. Ability to manage multi-departmental operations. Ability to direct performance of team members and follow-up with corrective action where needed. Ability to work long hours, per week as needed. Dependable.

At King Kamehameha Kona Beach Resort Courtyard by Marriott, caring for people and the community is part of who we are. Our comprehensive employment package varies by position and may include:

• Competitive Pay
• Retirement Plans: Attractive pension and 401k programs featuring employer match options.
• Medical Insurance: Choice of packages via UHA or Kaiser Medical.
• Dental Insurance: Dental coverage option provided through HDS.
• Paid Insurance: Free Life Insurance and Temporary Disability Insurance (TDI) fully covered.
• Reward & Recognition: Programs honoring performance with incentives and awards.

• Transit Access: Direct front-door access to fare-free Hele-On Bus route.
• Free Parking: On-site hotel employee parking lot access during every shift worked.
• EV Charging: Free access to on-property electric vehicle charging docks while working.
• Uniform & Apparel Care: Free on-property uniform laundering for all staff. Dry cleaning allowances for non-uniform roles.

• Marriott Explore: Deeply discounted hotel rooms across 7,000 global properties.
• Local Marriott Staycations: Exclusive employee rates at 40 Hawaiʻi Marriott hotel locations.
• Friends & Family: Share Marriott lodging discounts worldwide for your inner circle.
• Vacation Ownership: Special discount options on premier portfolios via Marriott Vacations Worldwide.
• Paid Time Off: Paid company holidays with generous vacation, sick leave, and a paid day off on your birthday.

• Daily Shift Meals: Free hot meal during every shift, curated by the Culinary ʻŌhana.
• Global Dining: 20% discount on food, beverages, and room service at properties worldwide.
• On-Property Savings: Employee discounts across on-site retail shops and spa services.

• Professional Growth: Advance your career with specialized skill-building and training platforms by Marriott Global Source (MGS).
• Internal Promotion Tracks: Clear pathways and leadership opportunities to elevate your career.

Mahalo nui loa for exploring your career options with our King Kamehameha Kona Beach Resort’s ohana!

Salary : $85,000 - $90,000