Project Coordinator (3-Month Contract)

For over four decades, PAR Technology Corporation (NYSE: PAR) has been a leader in restaurant technology, empowering brands worldwide to create lasting connections with their guests. Our innovative solutions and commitment to excellence provide comprehensive software and hardware that enable seamless experiences and drive growth for over 100,000 restaurants in more than 110 countries. Embracing our "Better Together" ethos, we offer Unified Customer Experience solutions, combining point-of-sale, digital ordering, loyalty and back-office software solutions as well as industry-leading hardware and drive-thru offerings. To learn more, visit partech.com or connect with us on LinkedIn, X (formerly Twitter), Facebook, and Instagram.

Position Description

The Project Coordinator is responsible for coordinating POS hardware and software implementations for assigned Quick Serve and Fast Casual restaurants. These implementation events include customized hardware and software configurations and require partnering with both internal and external resources. The Project Coordinator collaborates with internal PAR teams as well as customers, subcontractors, vendors, and key managers to successfully complete defined scopes of work.

This is a 3 month contract.

Position Location:

Remotely based in our hub locations: Austin, TX, Philadelphia, PA, Minneapolis, MN, Chicago, IL, Champaign, IL, and Central New York (Albany, Buffalo, Rochester, Syracuse, New Hartford).

Reports To

Manager, Installation Services

What We’re Looking For

• 1 years of experience as a Project Coordinator
• 2 years in customer-facing roles
• Ability to work across multiple teams/business units in a fast-paced environment with firm deadlines
• Excellent client-facing and internal communication skills
• Excellent organizational skills
• Working knowledge of Microsoft Office Suite (Outlook, Word, Excel), SharePoint, and Monday.com
• Demonstrated ability to manage tasks and timelines for multiple complex implementations simultaneously
• Strong analytical problem-solving skills
• High attention to detail and effective time management
  
  

Additional Skills

• Experience with CRM tools and scheduling/dispatch workflows
• Exposure to restaurant technology or POS implementations (nice to have)
  
  

Unleash your potential: What you will be doing and owning:

• Represent PAR in customer-facing project meetings
• Serve as a subject matter expert in project coordination
• Act as the single point of contact for client deployment projects, communicating status and issues to internal and external stakeholders
• Schedule implementation events with customers and vendors
• Coordinate equipment shipments to arrive on site for scheduled implementations
• Maintain close working relationships with key customer representatives; report progress and issues to PAR management, stakeholders, and executive sponsors
• Interface directly with all levels of the customer engagement team
• Partner closely with PAR management and operations teams
• Maintain ongoing communication among PAR teams and the customer before, during, and after installation
• Collaborate with internal departments to resolve customer concerns
• Communicate effectively at multiple levels within PAR and customer organizations
• Provide oversight for assigned installations under guidance of the Manager of Installation Services
• Work core hours of 8:00 a.m.–5:00 p.m. (with one hour of flexibility on the front or back end to meet an 8-hour workday)
  
  

Interview Process

• Interview #1: Virtual screen with Talent Acquisition
• Interview #2: Video interview with the Hiring Manager and Team (MS Teams)
  
  

PAR is proud to provide equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. We also provide reasonable accommodations to individuals with disabilities in accordance with applicable laws. If you require reasonable accommodation to complete a job application, pre-employment testing, a job interview or to otherwise participate in the hiring process, or for your role at PAR, please contact accommodations@partech.com. If you’d like more information about your EEO rights as an applicant, please visit the US Department of Labor's website.