What are the responsibilities and job description for the Hospitality Industry Supervisor position at Par Mar Travel Center?
Position Description:
The Customer Service Manager at Par Mar Travel Center is responsible for ensuring that all customers receive exceptional service in a friendly and welcoming environment. This role requires strong communication skills, attention to detail, and the ability to work effectively in a team.
Main Responsibilities:
Requirements:
The Customer Service Manager at Par Mar Travel Center is responsible for ensuring that all customers receive exceptional service in a friendly and welcoming environment. This role requires strong communication skills, attention to detail, and the ability to work effectively in a team.
Main Responsibilities:
- Develop and implement strategies to improve customer satisfaction and loyalty.
- Train and direct staff to meet daily expectations for customer service and quality.
- Maintain accurate records of customer feedback and use this information to improve services.
Requirements:
- A high school diploma or equivalent is required for this role.
- Previous experience in a customer-facing role is preferred.
- The ability to work effectively in a team environment and adapt to changing priorities is essential.
