Account Director

Company Description

Paquin Public Relations is a problem-solving partner for organizations seeking to protect and elevate their most valuable assets. The firm leverages diverse expertise in communications and strategy to help clients advance critical business goals. With an unwavering commitment to best-in-class service, Paquin Public Relations supports leaders during high-impact moments. Team members collaborate closely with clients to deliver thoughtful, effective public relations solutions that drive measurable results.

Position Purpose/Summary

We are seeking a Public Relations Account Director to lead Paquin Public Relations’ strategic communications practice as a senior contact for clients, managing and overseeing a team to ensure campaigns are delivered, and service level agreements are met. The ideal candidate deeply understands the public relations and media relations landscape and is adept at building relationships with key commentators, industry spokespeople and senior journalists. They direct and lead projects to ensure the team delivers outstanding work for clients, facilitating growth and collaboration across the agency. The ideal candidate will bring experience in media relations, content development, executive communication, and media coaching/training and has managed client relationships at the highest level, providing counsel and guidance. This person should have a growth mindset with a heart for client service excellence and business development and be involved in new business acquisition, working closely with the agency founders on appropriate business targets, outreach, proposal writing, and onboarding.

Key Responsibilities

• Develop strategic communications plans, including media opportunities, tactics and timelines consistent with clients’ goals and to maximize clients’ relationships with Paquin Public Relations.
• Serve as key contact and lead client meetings, attend client interviews and conduct media coaching/training sessions as needed.
• Manage daily workflow of the public relations team to ensure client expectations are met and exceeded in line with our core values.
• Provide leadership, guidance and training opportunities to the public relations team for continuous growth and development and champion the agency values/brand.
• Identify growth opportunities and key prospects to help drive business development efforts, including cross-selling agency services.
• Manage, delegate and oversee a team to ensure campaigns are delivered and service level agreements are met.
• Deliver new business and provide support for agency growth and development of new business pipeline.
• Achieve exceptional outcomes and provide consistency of service across the board.

Qualifications

• Bachelor's degree in Public Relations, Communications, Journalism or a related field.
• Significant experience (7-10 years) in public relations, communications or a related field, with demonstrated ability to lead accounts and manage teams.
• Exceptional writing, editing and strategic communications skills across formats and audiences.
• Proven track record in media relations, earned media results and client counsel.
• Experience managing and developing junior team members.
• Proficiency in Monday.com, Muck Rack and standard office platforms.
• Highly organized, deadline-driven and able to lead multiple accounts and priorities simultaneously.
• A strategic mindset, a commitment to excellence and a genuine investment in the growth of clients, colleagues and the firm.