What are the responsibilities and job description for the Service writer / Secretary position at Pappy's Truck and Trailer Repair?
Pappy’s Truck & Trailer Repair is looking for a dependable, organized person to join our team as a Service Writer Assistant / Secretary.
This position will help keep the shop organized and make sure customers, technicians, and vendors stay on the same page.
Responsibilities
Answer phones and assist customers
Schedule appointments and repair work
Create and update work orders
Communicate with customers about repairs and vehicle status
Assist with estimates and invoices
Order and track parts
Communicate with parts vendors and suppliers
Keep customer and vehicle information organized
Help technicians with paperwork and job information
Handle general office and administrative duties
Keep up with emails, messages, and customer calls
Assist the service writer with day-to-day shop operations
Qualifications
Previous automotive, trucking, or repair-shop experience is a plus
Customer service or office experience preferred
Good communication and organizational skills
Comfortable using a computer
Able to multitask in a busy shop environment
Dependable and punctual
Must be able to communicate professionally with customers and employees
Knowledge of trucks, trailers, or diesel repair is a plus but not required
Pay & Schedule
$16–$20 per hour, depending on experience
Full-time | Monday-Friday
This is a hands-on position in a busy truck repair shop. The right person should be comfortable working around mechanics, parts, customers, and the day-to-day operations of a repair shop.
Pay: $16.00 - $20.00 per hour
Benefits:
- Employee discount
- Flexible schedule
Work Location: In person
Salary : $16 - $20