What are the responsibilities and job description for the Accounts Payable and Accounting Coordinator position at Pappas Restaurants, Inc.?
The Accounts Payable & Accounting Coordinator provides critical support to the Accounts Payable department while also managing key components of the company’s franchise financial reporting. This position assists the AP Manager with vendor maintenance, Concur expense processing, and template uploads, while partnering with the Accounting and AR teams on sales reporting, royalty billing, and third-party delivery reconciliations. The role requires strong attention to detail, accuracy, and the ability to manage multiple recurring deadlines.
Essential Job Duties And Responsibilities
The primary job duties and responsibilities of this position include but are not limited to:
Accounts Payable Support (50%)
Listed below are the minimum qualifications required to successfully perform this role. These qualifications are necessary for someone to be considered for this position.
Applicants with disabilities may be entitled to reasonable accommodation under the terms of the Americans with Disabilities Act and certain state or local laws. A reasonable accommodation is a change in the way things are normally done that will ensure an equal employment opportunity without imposing an undue hardship on the Company. Please contact teamresource@pappasrestaurants.com for assistance completing any forms or to participate in the application process.
Pappas Restaurants is an Equal Opportunity Employer.
Essential Job Duties And Responsibilities
The primary job duties and responsibilities of this position include but are not limited to:
Accounts Payable Support (50%)
- Assist the AP Manager with full vendor setup and maintenance, including verification of tax forms, banking information, and compliance documentation.
- Review and process Concur expense reports, ensuring accuracy, proper coding, and policy compliance.
- Upload AP processing templates, including invoice upload files, recurring batch uploads, or other system-based templates.
- Provide backup support for invoice entry, statement reconciliation, payment runs, and AP email inbox management as needed.
- Monitor and follow up on outstanding approvals, discrepancies, or missing documentation.
- Maintain organized digital files and ensure compliance with internal controls and audit requirements.
- Compile and validate weekly franchise sales reporting received from franchisees.
- Prepare and issue franchise royalty invoices in accordance with franchise agreements and reporting deadlines.
- Research and resolve discrepancies between franchisee sales reports, POS sales, and supporting documentation.
- Maintain royalty tracking schedules and assist with franchise audit requests when needed.
- Gather and reconcile third-party delivery provider reports (e.g., DoorDash, Uber Eats, Grubhub, etc.).
- Identify chargebacks, fees, and sales variances; collaborate with Operations and Accounting to resolve issues.
- Prepare period end summary reports and journal entries related to third-party delivery activity.
- Track outstanding disputes and ensure proper resolution and follow-up.
Listed below are the minimum qualifications required to successfully perform this role. These qualifications are necessary for someone to be considered for this position.
- 5 years of experience in Accounts Payable, accounting operations, or similar role.
- Working knowledge of AP processes, vendor documentation, and expense reimbursement workflows.
- Strong Excel skills, including writing formulas such as XLOOKUP, VLOOKUP, SUM, LEFT, RIGHT, MID, pivot tables, and data validation.
- High level of accuracy, organization, and the ability to manage multiple deadlines.
- Strong analytical and reconciliation skills.
- Excellent communication and customer service skills when working with vendors, franchisees, and internal teams.
- Experience with ERP/AP automation tools and template uploads.
- Preferred experience with Concur or other expense management platforms.
- Preferred exposure to franchise accounting or royalty billing.
- Preferred experience working with third-party delivery providers and reconciliation processes.
- Detail-Oriented: Able to manage multiple data inputs with accuracy.
- Analytical: Comfortable analyzing variances, resolving discrepancies, and identifying root causes.
- Organized: Keeps deadlines, files, and processes well-structured and audit-ready.
- Collaborative: Works well with AP, Accounting, and Operations teams.
- Problem Solver: Looks for solutions rather than repeating problems.
- Ethical & Confidential: Maintains confidentiality of financial data and sensitive information.
Applicants with disabilities may be entitled to reasonable accommodation under the terms of the Americans with Disabilities Act and certain state or local laws. A reasonable accommodation is a change in the way things are normally done that will ensure an equal employment opportunity without imposing an undue hardship on the Company. Please contact teamresource@pappasrestaurants.com for assistance completing any forms or to participate in the application process.
Pappas Restaurants is an Equal Opportunity Employer.