What are the responsibilities and job description for the Plumbing Drain Technician position at Papalia?
Overview:
WANTED: Drain Technician for the Residential Frontlines
Hard work. Messy jobs. Odd hours.
Are you ready to get your hands dirty and your career elevated?
Hard work. Messy jobs. Odd hours.
Are you ready to get your hands dirty and your career elevated?
Papalia Home Services — the trusted name in plumbing, heating, cooling, and electrical services for over 30 years in Massachusetts — is looking for a skilled, motivated, and customer-first Drain Technician to join our team. We set the bar high because our customers expect the best — and we deliver.
About Us
We’re a family-oriented, community-driven company where excellence isn’t just expected — it’s standard. Our team is known for showing up with pride, doing the job right, and treating customers like family. At Papalia, your work matters and your growth is supported every step of the way.
What You’ll Do
You’ll be the go-to expert for residential drain issues — from diagnostics to deep cleans to full-on replacements. Your day might start with a stubborn kitchen sink clog and end with a crawl under a home to fix a collapsed line. Every job, you bring grit, precision, and care.
Core Responsibilities:
- Comprehensive Diagnostics:
Operate cameras and high-tech tools to pinpoint drain problems and recommend clear solutions. - Drain Cleaning Expertise:
Tackle tough clogs using augers, jetters, and other equipment with confidence and precision. - Expert Repairs & Installations:
Repair or replace residential drainage systems while adhering to plumbing codes and safety standards. - Customer Communication:
Provide honest, respectful guidance to homeowners. Educate them on what you’re doing — and how to prevent future issues. - Team Collaboration:
Work closely with dispatchers, plumbers, and support staff to ensure seamless service. - Documentation & Reporting:
Keep accurate records of your findings, completed work, and materials used.
Who You Are
- A licensed plumber, or someone with mechanical skill, hustle, and the will to learn drains inside and out
- A problem-solver with excellent diagnostic skills
- A team player who thrives in fast-paced, customer-facing environments
- Skilled with equipment like augers, jetters, and inspection cameras
- Comfortable working in crawl spaces, basements, and the messy unknown
- Committed to safety, professionalism, and craftsmanship
What You’ll Get
- Top-tier commission pay — earning potential of $75,000 to $120,000 annually
- Monthly and annual performance bonuses
- Medical, Dental, and Vision Insurance
- 401(k) with company support
- Company-paid Long-Term Disability and Life Insurance
- Short-Term Disability and Voluntary Life options
- Generous PTO and Paid Holidays
- Work phone and gear provided
- Paid weekly
Sound Like You?
If you live for the satisfaction of clearing the toughest clogs, restoring function to a home, and delivering unbeatable service — we want to meet you. Whether you’re a licensed master of the trade or a skilled technician ready to master drains, there’s a place for you at Papalia Home Services.
Posted Min Pay Rate: USD $75,000.00/Yr. Posted Max Pay Rate: USD $120,000.00/Yr.Salary : $75,000 - $120,000