What are the responsibilities and job description for the Assistant Manager position at PAPA MURPHYS PIZZA?
Company Description Papa Murphy’s Take ’N’ Bake Pizza is a retail food service company known for its made-to-order take-and-bake pizzas, prepared fresh in-store for guests to bake at home. The company focuses on quality ingredients, friendly service, and a convenient experience for individuals and families. Team members work in a fast-paced, guest-focused environment with opportunities to learn food service operations and leadership skills. Papa Murphy’s emphasizes cleanliness, consistency, and strong customer relationships to support repeat business and store growth.
Role Description The Assistant Manager is a full-time, on-site role based at the Papa Murphy’s Take ’N’ Bake Pizza location in Spirit Lake, IA. This role supports the Store Manager in overseeing daily operations, including opening and closing procedures, cash handling, food preparation, inventory checks, and ensuring compliance with food safety and cleanliness standards. The Assistant Manager helps lead and train team members, assigns tasks, and monitors performance to maintain efficient shifts and excellent guest service. Responsibilities include handling guest concerns, maintaining product quality and presentation, supporting scheduling needs, and assisting with local store marketing activities. The role requires being on the sales floor, working alongside the team, and modeling company policies and service standards.
Qualifications
Role Description The Assistant Manager is a full-time, on-site role based at the Papa Murphy’s Take ’N’ Bake Pizza location in Spirit Lake, IA. This role supports the Store Manager in overseeing daily operations, including opening and closing procedures, cash handling, food preparation, inventory checks, and ensuring compliance with food safety and cleanliness standards. The Assistant Manager helps lead and train team members, assigns tasks, and monitors performance to maintain efficient shifts and excellent guest service. Responsibilities include handling guest concerns, maintaining product quality and presentation, supporting scheduling needs, and assisting with local store marketing activities. The role requires being on the sales floor, working alongside the team, and modeling company policies and service standards.
Qualifications
- Strong leadership, team supervision, and staff coaching abilities, with experience supporting daily operations in a fast-paced environment.
- Customer service skills, including clear communication, problem-solving, and a friendly, professional approach to guest interactions.
- Basic cash handling, point-of-sale operation, and record-keeping skills, with attention to accuracy and accountability.
- Understanding of food safety, sanitation, and quality control practices, with the ability to enforce standards consistently.
- Organizational and time-management skills to prioritize tasks, manage busy periods, and support scheduling and inventory activities.
- Ability to stand for extended periods, lift moderate weights, and perform hands-on food preparation and cleaning tasks.
- Previous experience in food service, retail, or restaurant leadership is preferred; experience as a shift lead or supervisor is a plus.
- High school diploma or equivalent preferred; willingness to complete company training and certification programs.