Store Manager

High-Energy Store Manager Opportunity at Papa Murphy's!

Are you a dynamic and passionate leader ready to take ownership of an operation and drive success? Papa Murphy's Take 'N' Bake Pizza is seeking an energetic, hands-on Store Manager who thrives in a fast-paced environment and is dedicated to delivering an exceptional customer experience at our Sun Prairie, Monona, and Gemini Dr (Madison) locations.

This role is not just about managing; it's about being the heartbeat of the store—a highly visible leader who jumps into the action, from perfecting dough production to ensuring the highest standards of cleanliness and food quality. If you possess utmost integrity, proven supervisory skills, and a genuine drive to mentor a team, this is your chance to shine!

Duties and Responsibilities

• Skilled and knowledgeable of all duties and responsibilities necessary to the efficient and cost-effective operation of the store.
• Responsible for store following Federal, State and Local labor laws.
• Responsible for efficiency of operations, optimum food and labor costs, minimizing waste.
• Ensures that Papa Murphy's standards for operations are met in the store.
• Inspects prep areas and kitchen utensils and equipment to ensure sanitary standards are met in accordance with Papa Murphy's and local health department standards.
• Prepares reports to track such items as food cost, waste, sales, inventory and hours worked by team members.
• Constructs the "build to" portion of the "Prep Chart" and "Dough Production Chart" and completes/supervises product prep.
• Monitors inventory of food and beverage products.
• Monitors build-to levels and submits orders to vendors that are within store guidelines.
• Works the back of the house doing prep and pre-makes for preparation for sales.
• Accurately projects sales and recognizes sales trends to insure accurate production levels of product.
• Responsible for communication with guest, resolving guest concerns with the utmost professionalism, maintaining total guest satisfaction. May refer guest to Area Supervisor for solution.
• Responsible to be at the store in full uniform and ready to begin work at scheduled time, and work 40-45 hours per week
• Always maintains a professional appearance by wearing clean and wrinkle-free Papa Murphy's uniform and ensures that all team members maintain the same image.
• Responsible to communicate the daily status of the store, problems and opportunities to the owner.
• Responsible for monitoring cash procedures in the store and ensuring accuracy of bank deposits, cash drawers, and justifies all cash variances, strictly adhering to the PMI Cash Handling and Deposit Agreement.
• Responsible for recruiting, interviewing and staffing their store with adequate levels of qualified team members, conducting orientations, training, performance evaluations and dealing with corrective disciplinary action of store team members.
• Maintains fair and consistent treatment of team members.
• Prepares work schedules and evaluates work performance of team members.
• Responsible for using the proper training procedures for training team members.
• Completes and posts the weekly schedules for team members one week in advance.

Minimum Age
18 years old

Education: At least High school diploma or general education degree (GED).

Experience: 1 Year previous supervisory experience.

Knowledge, Skills, and Abilities:

• Requires utmost integrity, honesty, and strong leadership.
• Requires excellent customer service skills and ability to handle various customer complaints with ease.
• Basic computer skills, including MS Word, Excel, Outlook, Internet, and POS.
• Requires basic reading and math skills, including weights and measurements.
• Must be able to stand on a hard surface for long periods of time.
• Able to regularly lift and/or move 25-40 pounds.
• Must be able to bend, stoop, and kneel.
• Must be able to use hands to finger, handle, or feel; reach with hands and arms.
• Must effectively manage people.
• Requires good written and oral communication skills.
• Ability to maintain regular attendance.
• Requires flexibility to cover shifts in the event of absent employees.
• Able to maintain safe standards for front and back of house.

Why Join Our Team at Papa Murphy's?

At Papa Murphy's, we believe in supporting our leaders and fostering a positive, fast-paced work environment. When you join us, you're not just managing a pizza store—you're running a business unit with the backing of a beloved national brand.

• Be a True Leader: You'll have significant autonomy and responsibility, acting as the primary point of contact for the store's operations, performance, and team development. You're empowered to make decisions that drive success.
• Impact and Growth: Lead a dynamic team and directly influence the store's financial performance through smart management of labor, food costs, and inventory. We offer a role where your hard work and efficiency are visible and rewarded.
• Customer-Focused Culture: Work with a unique, high-quality product that brings families together. Resolve customer issues knowing you are providing a fresh, take 'n' bake experience they love.
• Professional Development: Gain invaluable experience in multi-faceted business management, including sophisticated financial tracking, HR processes (recruitment, training, performance reviews), and adherence to local labor and health laws.
• A Fun, Fast-Paced Environment: If you thrive on energy and action, you'll love the rhythm of our store. Every day brings new opportunities to coach your team, exceed production goals, and connect with our loyal customers.

Join the Papa Murphy's family and turn your passion for leadership and operations into a rewarding career!

Pay: $40,000.00 - $50,000.00 per year

Benefits:

• Employee discount
• Flexible schedule
• Paid time off
• Parental leave

Work Location: In person

Salary : $40,000 - $50,000