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General Manager

Papa Johns
Sarasota, FL Full Time
POSTED ON 1/14/2024 CLOSED ON 4/25/2024

What are the responsibilities and job description for the General Manager position at Papa Johns?

THIS IS A FRANCHISE POSITION

Is it your calling to be a team leader who ensures customers receive a world class service experience? Can you put together a winning team? Do you want to have fun, learn new skills, and earn a living!? If so, your dream job is right here with the Papa John's family!

As a General Manager, you will lead a restaurant team in a fun, flexible work environment and work alongside one of the industry's best team of restaurant operators. 

At Papa John's, people are always our top priority. Our secret ingredient is YOU. Working with Papa John's is a great place make your career. All of our current Directors of Operations were promoted directly from operations! You will improve on the skills you have, and we'll teach you some new ones too. We are more than just a pizza company; we're a pizza family.

You work hard every day for your family and we're always hard at work to take care of ours. You deliver quality and awesome service to our customers. We will deliver possibilities to you!

Papa John's Offers:

  • Benefits*- Medical, Dental, Paid Vacation, and 401(k)
    • *Benefits vary based off hours worked and position
  • Weekly Paychecks
  • Flexible Hours
  • 50% off Pizza Discounts
  • Direct Deposit and Debit (Pay) Cards
  • On-going Training Programs in Leadership, Business Management, and People Development to name just a few
  • Fun Competitions and cool PJ swag prizes
  • Competitive salary and excellent bonus program (top performers earn WEEKLY bonuses)
  • PerkSpot Discount Program**: vast array of discounts, including cell phone service, movie tickets, auto insurance, roadside assistance, tire and auto repair, new cars, travel and so many more
    • **Discounts will vary geographically and are subject to change
General Managers are responsible for all functions of a Papa John’s restaurant. That means delivering high-quality products and services while increasing profitability. 

Qualities: 
  • Self-sufficient leader 
  • Great decision-making skills 
  • Instill pride and accountability in team members 
Responsibilities: 
  • Manage operations. 
  • Perform all Company policies, procedures, programs, and systems. 
  • Follow all federal, state, and local laws. 
  • Use ethical business practices. 
  • Build a system of quality with team members, 
  • Respond to all customer concerns and issues 
  • Request customer and team member feedback Improve restaurant operations 
  • Build brand loyalty 
  • Recruit customer-focused team members 
  • Maintain adequate staffing levels according to projected sales 
  • Train team members to exceed customer expectations 
  • Build an atmosphere of teamwork, energy, and fun. 
  • Manage profit goals 
  • Ensure food, labor and other controllable costs stay within budget 
  • Correct deviations by using the PROFIT System. 
  • Manage the company's assets by keeping the restaurant clean 
  • Maintain all equipment. 

We've covered the basics here, but we'll have more details for you once you apply. We can't wait to welcome you to our pizza family. Apply today and let's do this!

It is the policy of Papa John’s to provide equal employment opportunities for all applicants and team members without regard to race, color, religion, sex, age, marital status or civil partnership, national or ethnic origin, pregnancy or maternity, veteran status, uniformed service (as defined by 10 U.S.C. §101 (a)(5)), protected disability status, genetic information, sexual orientation, gender identity, gender reassignment, or gender expression, or any other characteristic protected by statute or law.



  • Inventory Management
  • Training Experience
  • Staff Scheduling
  • POS Systems
  • Money Handling
  • Fast-Paced Experience
  • Advanced Knowledge of Cash Registers/ Money Handling
  • Food Safety
  • Kitchen Safety
  • Love Pizza
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