What are the responsibilities and job description for the General Manager position at Papa Johns?
General Manager – Papa John’s Pizza
Lead the team. Serve up quality. Make a real impact.
Papa Johns Pizza is looking for a General Manager who’s ready to take charge, make great pizza, and build a team that works hard and has fun doing it. If you’ve got restaurant experience, a head for business, and a passion for people, this could be the perfect next step.
As GM, you’ll run the show.....leading the team, managing operations, and driving results. You’ll keep the store running smoothly, customers happy, and the pizza hot and fresh.
What You’ll Do
Lead and develop a high-performing team that delivers top-notch service and great food
Handle customer issues with a cool head and a focus on solutions
Hire, train, and coach team members so they succeed (and want to stick around)
Keep the store running like a well-oiled machine—from food costs to labor schedules
Drive sales with great service, local marketing, and community involvement
Make sure the restaurant is safe, clean, and fully stocked at all times
What We’re Looking For
2 years of restaurant leadership experience preferred
High school diploma or GED required
ServSafe or local food safety certification (preferred, not required)
Valid driver’s license, insurance, and reliable vehicle
Strong communication, organization, and leadership skills
Why Join Us?
We’re more than just pizza. We’re a place where hard work pays off, your voice matters, and there’s room to grow. If you’re looking for a role where you can lead a team, build a business, and enjoy the ride, we’d love to hear from you.
Cleanliness
Safe Food Handling
Inventory Management
Training Experience
Money Handling
Fast-Paced Experience
Food Safety
Sanitary Practices
Food Preparation
Salary.com Estimation for General Manager in Cleveland, OH
$68,451 to $106,420
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