What are the responsibilities and job description for the Shift Manager position at Papa John's?
Main responsibilities of a assistant manager:
- Manage evening shift crew of up to 6 crew members
- Ensure quality of product being served meets Papa John's expectations
- Trains new crew members
- Ensure a safe working environment for crew and guests
Assistant Manager Job Description:
We are looking for a qualified and responsible assistant manager to manage all transactions with our customers efficiently and accurately.
A good job candidate is a person who knows their way around a cash register and can easily operate it. Their main responsibilities include ensuring timely delivery of product, accepting payments and providing receipts, making sure all transactions run smoothly and every customer is satisfied with the service.
The assistant manager we would like to employ must be able to interact with our customers in a friendly manner, and provide assistance should any customer require it. Excellent communication skills are paramount to help us continue to delight our customers and provide them with an outstanding experience.
A qualified candidate must also be able to follow instructions and be a successful member of our team. Previous experience is an advantage, and solid math and multitasking skills are a must.
Responsibilities of an Assistant Manager:
- Greeting customers when entering and leaving the premises
- Managing transactions using a cash register
- Balancing the cash register
- Making sure pricing, product, quality and quantities are accurate
- Accepting payments in cash, credit credit card
- Providing change and receipts
- A good understanding of every position and assist where needed during shift to deliver a quality product, timely.
- Helping resolve customer complaints
- Train new crew members
- Upselling and cross-selling when appropriate
Assistant Manager Job Requirements:
- 21 years old or older
- Previous experience a plus
- Must have at least a high school degree or equivalent.
- Experience with POS systems and cash registers
- Basic computer knowledge
- Good math skills
- Excellent communication skills
- Ability to effectively resolve complaints
Papa John's is an American pizza restaurant franchise. It is the fourth largest pizza delivery restaurant chain in the United States, with headquarters in Jeffersontown, Kentucky, a suburb of Louisville. Our pizza family is as hungry for perfection today as we were when we first opened our doors more than 30 years ago. And we're driven to be the best at making innovative new products and recipes.
Salary : $13 - $15