What are the responsibilities and job description for the General Manager position at PAPA JOHN'S PIZZA?
General Managers will:
- Demonstrate operational skills including making quality products and ensuring each product meets Papa John's standards and accurately reflects the customer's order
- Provide an outstanding customer experience, including professionally and promptly responding to all customer concerns or issues
- Solicit, share and utilize customer feedback to improve restaurant operations and build brand loyalty
- Supervise a restaurant team, maintaining adequate staffing levels, properly training team members, ensuring compliance with all Papa John's policies and procedures, and coach to improve performance
- Motivate team to deliver quality service to all customers while promoting a fun, energetic, and collaborative environment
- Communicate, train and promote quality standards to restaurant team members
- Execute cash management duties with POS and shift reports, assist in the management of adequate inventory levels using the company's systems and guidelines to minimize loss
- Manage company's assets by ensuring the restaurant is clean, safe and organized and complies with safety and security standards at all times
Qualified candidates must:
- Possess strong management and organizational skills.
- This position ensures high quality products and customer service are delivered, while ensuring compliance with all federal, state, and local laws, as well as company ethical business practices.
- In addition, this position manages restaurant operations including the execution of all company policies, procedures, programs and systems to ensure restaurant profitability.
REQUIREMENTS
- A high school diploma or equivalent
- One year of restaurant management
- Minimum of 18 years of age
- Ability to work nights and weekends
- Ability to work with computers and phones
We have an organized training program to teach you all of the necessary skills needed to deliver top customer service and earn big tips. In addition to a formalized training program, we offer continued development, training, incentives, and opportunities. We measure success by the many happy faces and top customer service scores.
In addition to being the industry's better pizza, Papa John's also has better jobs! Business is booming and we need great people like you on our team!
Job Type: Full-time
Pay: $18.00 - $20.00 per hour
Shift:
- 10 hour shift
- 8 hour shift
- Day shift
Work Location: In person
Salary : $18 - $20
