What are the responsibilities and job description for the Sr. Solutions Engineer position at Pantomath?
The Sr. Solutions Engineer is a strategic partner to the Sales and Product teams, responsible for leading technical conversations and designing complex, enterprise-grade solutions. This role guides the solution architecture for key accounts, supports executive-level engagements, and contributes to shaping internal processes and best practices within the Solutions Engineering function.
Key Responsibilities
Education and Experience
This role is primarily performed in an office or remote work setting and requires the ability to:
Pantomath is proud to be an Equal Opportunity Employer. Employment decisions are made without regard to legally protected characteristics and are based on qualifications, merit, and business needs. We are committed to providing reasonable accommodations to qualified individuals — whether during the application and interview process or throughout employment. To request an accommodation, please contact Human Resources.
FLSA Compliance Statement
This position is classified as Exempt under the Fair Labor Standards Act (FLSA), meaning it is not eligible for overtime compensation. This classification is based on responsibilities involving advanced technical expertise, leadership, and independent problem-solving.
Key Responsibilities
- Lead technical engagements with enterprise customers, including product demonstrations, architecture reviews, and implementation planning.
- Build deep relationships with C-level stakeholders to understand and influence technical and business decision-making.
- Partner ongoing with the Account Executive to strategize on how to win new logos and expand current customers.
- Design and deliver enterprise-scale solutions that integrate the Pantomath platform with customer data ecosystems.
- Effectively and efficiently respond to RFPs, technical questions, and security evaluations as part of the sales process.
- Own the technical demo environment and maintain accuracy of mock deployments across customer examples.
- Serve as a mentor to other Solutions Engineers and help scale the function.
- Provide continuous feedback to Product and Engineering teams based on market trends and customer needs.
- Coordinate with Customer Experience team on current customers to ensure ongoing success and repeatability of customer wins.
- Assist with security reviews, technical documentation, and custom POCs.
- Represent Pantomath at industry events and conferences as a technical subject matter expert.
- Help drive content with marketing as a thought leader with whitepapers, blog posts, webinars, live demos, etc as needed.
Education and Experience
- Bachelor’s degree in Computer Science, Engineering, or related discipline; advanced degree a plus.
- 6–10 years in enterprise software pre-sales, solutions architecture, or field engineering.
- Prior experience supporting multi-million-dollar SaaS deals with Fortune 500 or global enterprise clients.
- Advanced understanding of modern data infrastructure (ingestion, ETL, data lake, cloud warehousing, business intelligence, data observability, orchestration, etc.).
- Proven success leading enterprise solution design and navigating complex sales cycles.
- Strong written and verbal communication skills, including executive-level presentations.
- Engaging persona with challenger mentality that ensures all contacts in a discussion are heard and engaged.
- Proficiency with cloud infrastructure, APIs, data cataloging, and pipeline lineage tools.
- Comfortable managing competing priorities and ambiguous technical challenges.
This role is primarily performed in an office or remote work setting and requires the ability to:
- Sit for extended periods while working on a computer.
- Occasionally stand, walk, reach, stoop, or bend during the course of work.
- Communicate clearly and effectively via video conferencing, phone, and email.
- Occasionally lift and move items up to 25 pounds (e.g., office equipment, packages, marketing materials).
- Travel up to 40%, including air and ground transportation and overnight stays, if required.
Pantomath is proud to be an Equal Opportunity Employer. Employment decisions are made without regard to legally protected characteristics and are based on qualifications, merit, and business needs. We are committed to providing reasonable accommodations to qualified individuals — whether during the application and interview process or throughout employment. To request an accommodation, please contact Human Resources.
FLSA Compliance Statement
This position is classified as Exempt under the Fair Labor Standards Act (FLSA), meaning it is not eligible for overtime compensation. This classification is based on responsibilities involving advanced technical expertise, leadership, and independent problem-solving.