QA (Quality Assurance) Engineer

7,000 Diseases - 500 Treatments - 1 Rare Pharmacy

PANTHERx is the nation’s largest rare disease pharmacy, and we put the patient experience at the top of everything that we do. 

If you are looking for a career in the healthcare field that embraces authentic dedication to patient care, you don’t need to look beyond PANTHERx. In every line of service, in every position and area of expertise, PANTHERx associates are driven to provide the highest quality outcomes for our patients.   

We are seeking team members who:

Are inspired and compassionate problem solvers;

Produce high quality work; 

Thrive in the excitement of the ever-challenging environment of modern medicine; 

and 

Are committed to achieving superior health outcomes for people living with rare and 

devastating diseases. 

At PANTHERx, we know our employees are the driving force in what we do. We cultivate talent and encourage growth within PANTHERx so that our associates can continue to explore their interests and expand their careers. Guided by our mission to provide uncompromising quality every day, we continue our strategic growth to further reach those affected by rare diseases.  

Join the PANTHERx team, and define your own RxARE future in healthcare!

Location: Pittsburgh, PA (Hybrid)

Classification: Exempt

Status: Full-Time

Reports to: Manager, Quality Assurance Business 

Purpose 

As a member of our IT Quality Assurance team, the QA Engineer will design and execute test plans to ensure the highest quality software products for our specialty pharmacy customers, relying on a strong technical knowledge of software quality assurance and emerging AI-driven testing methodologies.

This role requires excellent communication and problem-solving skills with the ability to think critically to evaluate and analyze software applications. This position will be responsible for evangelizing and executing QA policies and procedures, adhering to QA standards, and monitoring the QA process to ensure a high quality of deliverables.

Responsibilities

• Develops test plans and executes test cases based on business requirements.
• Tests across multiple platforms and applications on mobile and desktop.
• Monitors the QA process to ensure the highest quality of deliverables.
• Follows comprehensive QA processes and procedures.
• Analyzes and evaluates QA results.
• Provides a voice during team meetings and scrum ceremonies.
• Writes SQL queries to set up and validate test data.
• Communicates QA results to stakeholders.
• Develops and implements automated testing.
• Ability to leverage AI-powered testing tools and frameworks to enhance test coverage and efficiency. 
• Implements machine learning models for predictive defect analysis and risk-based testing. 
• Utilizes AI-driven test case generation and optimization techniques. 

Required Qualifications

• Bachelor’s degree in computer science, Information Technology, or a related field.
• Minimum of two (2) years of experience in software quality assurance.
• Knowledge of software testing processes and methodology.
• Excellent problem-solving and troubleshooting skills.
• Excellent verbal and written communication skills.
• Basic understanding of AI concepts and their application in software testing. 
• Familiarity with AI-driven software tools (e.g., Claude, Copilot). 

Preferred Qualifications

• Two (2) years of experience in a software QA role.
• Two (2) years of experience testing mobile applications.
• Experience testing SMS.
• Experience in the pharmacy industry
• Experience using proprietary project and issue tracking software (Azure DevOps, JIRA, etc.).
• Experience using test management systems (Azure Test Plans, TestRail, etc.)
• Experience in developing and implementing automated testing using a scripting language (C# preferred) and Selenium.
• Experience with AI-based visual testing and intelligent defect prediction tools. 

Work Environment

This position operates in a home or professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines.

Physical Demands

While performing the duties of this job, the employee is regularly required to sit, see, talk, or hear. The employee frequently is required to stand; walk; use hands and fingers to handle or feel; and reach with hands and arms. Visual acuity is necessary for tasks such as reading, or working with various forms of data on a screen for extended periods. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions of the job.

Benefits:

Hybrid, remote and flexible on-site work schedules are available, based on the position.  PANTHERx Rare Pharmacy also affords an excellent benefit package, including but not limited to medical, dental, vision, health savings and flexible spending accounts, 401K with employer matching, employer-paid life insurance and short/long term disability coverage, and an Employee Assistance Program!   Generous paid time off is also available to all full-time employees, as well as limited paid time off for part-time employees.  Of course we offer paid holidays too!

Equal Opportunity:

PANTHERx Rare Pharmacy is an equal opportunity employer, and does not discriminate in recruiting, hiring, promotions or any term or condition of employment based on race, age, religion, gender, ethnicity, sexual orientation, gender identity, disability, protected veteran's status, or any other characteristic protected by federal, state or local laws.