Supervisor - Labor & Conversions

Position: Supervisor, Labor and Conversions

Department: Venue Operations

Reporting Relationship: Reports to the Manager, Labor and Conversions

Status: Full-Time (Non-Exempt)

Position Summary

This Supervisor, Labor and Conversions, will be responsible for the venue's labor team and event operations for private, internal and major events at Tepper Sports & Entertainment properties. This position will report to the Manager, Labor and Conversions.

Primary Responsibilities

• Coordinate event preparation, conversions and breakdown for private, internal and major events
• Lead the execution of all labor requests from Tepper Sports and Entertainment staff.
• Create and disperse weekly labor schedules that include when labor will be on-site and tasks will be completed.
• Collect, track, and allocate labor expenses as they relate to the correct event
• Coordinate venue conversions between major events to include labor and necessary rental equipment to complete tasks
• Coordinate internal equipment usage, including the tracking of our stadium inventory as it relates to conversions, and events.
• Coordinate event operations in collaboration with Manager, Labor and Conversions, to include gate set up, equipment needs, and additional logistics related to building readiness.
• Participate in meetings and discussions with stadium vendors and the venue's labor union as it pertains to labor and event operations.
• Work closely with the events teams and attend weekly meetings to understand logistics related to venue set up.

• Special projects as assigned by the Manager, Labor and Conversions
• Actively participate in executing private, internal and major events as needed
• Ensure stadium cleanliness and organized storage areas
• Additional related duties as assigned

Minimum Qualifications

• Bachelor's degree required
• 3-5 years of full-time event and operations experience
• Must have a valid US Driver's license
• Must pass pre-employment screenings
• Must be able to work flexible, non-traditional hours including nights, weekends, and holidays as needed

Preferred Qualifications

• Proficient in Microsoft Office, Momentus Elite, and Social Tables
• Experience working in collaboration with labor unions
• Experience in an operations position in an arena or stadium with knowledge of event set up and building readiness.
• Experience working with vendors integral to executing arena or stadium events
• Bachelor's degree in Sports and Entertainment Management, Event/Facility Management, or related fields.

Skills for Success

• Previous experience working in event operations
• Ability to work independently with minimal supervision
• Must possess strong customer service skills
• Strong work ethic and attention to detail
• Strong verbal and written communication skills
• Works well within a collaborative, team-driven, and goal-based environment
• Works well under pressure while maintaining a positive attitude
• Must maintain complete confidentiality of privileged, and/or sensitive information
• Must be flexible to work evenings and/or weekends and all Stadium events, including events held on weekends, nights, and holidays when necessary
• Ability to prioritize workload to manage time and tasks while ensuring prompt responses and on-time delivery
• Must be a team player, reliable, and dependable

Physical Requirements

• Ability to meet physical demands of the job which include lifting (up to 50 lbs), standing, stooping, and walking for an extended period of time
• Standing for extended periods of time
• Sitting and working at desk on a computer
• Walking through the stadium which may include stairs
• Ability to work in outdoor stadium environments which may include inclement weather

Work Environment

This position operates in a professional office environment and outside in a stadium facility. This role routinely uses standard office equipment such as computers, phones, photocopiers, etc. This position works a minimum of 40 hours per week.