Reltio Lead

• Design, configure, and enhance Reltio MDM data models, match/merge rules, survivorship rules, and workflows.
• Develop Reltio UI configurations, LCA components, crosswalks, and entity/relationship models.
• Build integrations using Reltio APIs, REST services, and data pipelines.
• Implement data validation rules, cleansing logic, and stewardship workflows.

• Lead day-to-day Reltio MDM support operations, ensuring system uptime, performance, and timely issue resolution.
• Manage incident triage, root cause analysis, and defect fixes.
• Coordinate with business stakeholders, data stewards, QA, and infrastructure teams for seamless operations.
• Oversee and guide offshore/onshore support teams as required.

• Support version upgrades, patching, environment refreshes, and release deployments.
• Maintain technical documentation, support procedures, and knowledge base articles.
• Ensure adherence to SDLC, validation, and compliance requirements (particularly for Life Sciences).

• Support customer, HCP/HCO, product, and reference data management processes.
• Work with downstream systems such as CRM (Veeva, Salesforce), ERP, data lakes, and analytics platforms.
• Ensure compliance with regulatory and GxP standards where applicable.

• Strong hands-on experience with Reltio MDM (configuration, data model, match rules, workflows, UI, APIs).
• Experience in MDM development and L2/L3 support leadership.
• Good understanding of master data concepts: entities, relationships, survivorship, match/merge, hierarchy management.
• Experience integrating Reltio with enterprise platforms using APIs and ETL/iPaaS tools.
• Strong problem-solving, analytical, and communication skills.

• Experience in the Life Sciences industry-HCP/HCO mastering, customer data, and compliance.
• Familiarity with AWS cloud platforms.
• Understanding of data governance, data stewardship, and data quality frameworks.

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