Medical Secretary

Clinical Renal Associates (CRAL)
Exton, PA | Full-Time | Monday-Friday, Day Shift

Join a Team That Makes a Difference

At Clinical Renal Associates (CRAL), we are dedicated to providing exceptional kidney care through compassionate service, clinical excellence, and a patient-first approach. As part of the Panoramic Health network, you'll join a collaborative team focused on improving the lives of patients with chronic kidney disease and related conditions.

We're seeking a friendly, organized, and detail-oriented Medical Secretary to serve as one of the first points of contact for our patients. If you enjoy working in a fast-paced healthcare environment and take pride in delivering outstanding customer service while keeping operations running smoothly, we'd love to hear from you.

What You'll Do

As a Medical Secretary, you'll play a vital role in ensuring an exceptional patient experience while supporting providers and office operations.

Responsibilities include:

• Welcome patients and visitors with professionalism and compassion while directing them to the appropriate staff.
• Answer incoming phone calls, assist patients, and route calls and messages appropriately.
• Schedule and confirm office appointments, diagnostic testing, procedures, surgeries, and medical consultations.
• Register patients and accurately complete intake paperwork, insurance information, and required documentation.
• Maintain accurate electronic medical records, charts, reports, and correspondence.
• Receive, distribute, and transmit medical records, laboratory results, referrals, and other documentation via fax, email, and mail.
• Assist with patient billing and administrative documentation.
• Prepare reports, correspondence, and other office documents using Microsoft Office applications.
• Maintain office files, medical records, and supply inventory.
• Support daily front office operations and provide administrative assistance to the clinical team.
• Perform additional administrative duties as assigned.

What We're Looking For

Required Qualifications

• High school diploma or GED.
• Minimum of 1 year of office or administrative experience.
• Proficiency with Microsoft Office Suite.
• Strong communication, organizational, and multitasking skills.
• Excellent customer service and interpersonal skills.
• Ability to maintain confidentiality and handle sensitive patient information.

Preferred Qualifications

• Two or more years of medical office experience.
• Experience with electronic medical records (EMR/EHR) systems.
• Knowledge of medical terminology and healthcare office procedures.

Why Join CRAL?

• Monday-Friday schedule with no weekends
• Supportive, collaborative team environment
• Opportunity to make a meaningful impact on patients' lives
• Career growth opportunities within the Panoramic Health network
• Competitive compensation and comprehensive benefits package for eligible employees, including:
  • Medical, dental, and vision insurance
  • Paid time off and holidays
  • 401(k) with company match
  • Life and disability insurance
  • Employee Assistance Program
  • Professional development opportunities

Apply Today!

If you're an organized professional who enjoys helping patients and thrives in a collaborative healthcare environment, we'd love to meet you. Apply today and become part of the dedicated team at Clinical Renal Associates, where compassionate care begins with exceptional people.