Surgical Center Access Center Coordinator

Florida Kidney Physicians improves the lives of people with kidney disease and hypertension by providing the highest quality of care through compassion, empowerment, and innovation. Kidney Care Excellence for everyone, everywhere.

This role is office based, Monday - Friday. No Nights, No Weekends

To learn more about FKP click: https://flkidney.com/

Access Center Coordinator coordinates patient scheduling, outreach, communication and also maintains patient charts, handles physician correspondence, answers telephones, manages patient flow, and gathers insurance information, as well as physician referrals, and insurance pre-authorizations.

Responsibilities Include

• Oversees scheduling of patients.
• Performs administrative support activities such as filing, faxing and other administrative tasks.
• Promptly answers incoming calls and routes them appropriately.
• Maintains inventory of office supplies.
• Serves as liaison between physicians and referring facilities.
• Ensures results are sent to the referring doctor and other facilities as appropriate.
• Verifies patient insurance and obtains referrals as necessary.
• Coordinates dialysis treatments for patients.
• Sets up transportation for patients as needed and appropriate.
• Maintains patient confidentiality and adheres to all requirements under HIPAA.
• Participates in community education activities.
• Perform other duties and responsibilities as required, assigned, or requested.
  
  
  

Qualifications

• High school diploma or equivalent required.
• Minimum of 2 years’ experience in a healthcare or medical billing office required demonstrating:
• Understanding of medical terminology.
• Experience verifying insurance with Medicare, Medicaid, and commercial payors.
• Experience in obtaining pre-authorizations and/or referrals from insurance carriers.
• Intermediate computer skills and proficiency in MS Word, Excel and Outlook required.
  
  

The Company is committed to the principles of equal employment. We are committed to complying with all federal, state, and local laws providing equal employment opportunities, and all other employment laws and regulations. It is our intent to maintain a work environment which is free of harassment, discrimination, or retaliation because of age, race, color, national origin, ancestry, religion, sex, pregnancy (including childbirth, lactation and related medical conditions), physical or mental disability, genetic information (including testing and characteristics), veteran status, uniformed servicemember status, or any other status protected by federal, state, or local laws. The company is dedicated to the fulfillment of this policy in regard to all aspects of employment, including but not limited to recruiting, hiring, placement, transfer, training, promotion, rates of pay, and other compensation, termination, and all other terms, conditions, and privileges of employment

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