What are the responsibilities and job description for the DME Coordinator position at Panorama Orthopedics & Spine Center?
Description
Panorama Orthopedics & Spine Center has been a trusted provider of orthopedic care in metro Denver for more than 70 years. Though we have grown in size over time, our values have remained the same. Our independent group of more than 40 orthopedic surgeons is one of the largest orthopedic groups in the United States. Here we are committed to quality, teamwork and accountability.
Panorama provides a competitive total compensation package, including a full benefits package. Beyond compensation, we provide an environment where you will find yourself surrounded by great people dedicated to helping patients and supporting each other. We make a difference in the lives of others by helping them Feel Better and Do More.
Position Overview
Plans, coordinates, and executes daily activities and/or workflow for assigned products and procedural cost center. Assists with supplies surrounding injectables and DME products. The DME Specialist is responsible for all matters concerning DME patient care and retail store operations, including, but not limited to, fitting, custom measurements, patient education, prior authorizations, customer service, and retail sales.
Essential Functions
• Fit patients with prescribed DME. This includes patient evaluation, modification, fitting, training the patient on fit and function, and answering billing and insurance coverage questions.
• Assists Ortho Technicians with daily clinical duties such as but not limited to, dressing changes, suture removals, casting, and splinting.
• Accurately input patient information into EMR and ensure correct durable medical equipment is dispensed and billed with proper documentation in the chart.
• Review all necessary authorizations and medical necessity as required by Medicare, Medicaid, or commercial insurance to fit and bill for each orthosis per criteria and policies.
• Review and monitor inventory levels of all DME, injectables and Work Comp prescriptions.
• Assists with project implementation and execution, including forecasting demand cycle, lead time, and reorder points, and follows best practices for storage, distribution, billing, and rotation.
• Identifies, secures, and coordinates the resources necessary for project success, including inventory management, outside resources, management of budget cycles, contract compliance, conversions, or substitutions, and special or non-contract spending.
• Helps drive process improvement, goal setting, and compliance.
• Within the scope of the job, requires critical thinking skills, decisive judgment, and the ability to work with minimal supervision. Must be able to work in a fast-paced environment and take appropriate action.
Requirements
Knowledge/Skills Abilities Required
• Bachelor's degree or certificate in healthcare-related studies preferred.
• Be an organized, dependable, and results-driven professional.
• Possess excellent customer service, interpersonal and communication skills.
• Ability to properly fit all braces and DME as assigned.
• Must be self motivated and independent worker.
• Learns quickly and has strong problem-solving and critical-thinking skills.
• Basic computer and typing skills, including EPIC, Microsoft Word, and Microsoft Excel.
• Must be able to work in a fast-paced environment.