Central Scheduling Lead

Description

Are you looking for a position in a growing organization where you can make a significant impact on the lives of others? 

Position Summary:

Central Scheduling Lead oversees and supports a team of five Central Scheduling Representatives who connect patients to the care they need.

In this role, you’ll manage daily scheduling operations, coach and motivate your team, and ensure every patient receives efficient, friendly service. You’ll collaborate with clinic leadership, improve processes, and grow your leadership skills in a supportive environment.

What You’ll Do:
• Lead and support a team of five Central Scheduling Representatives
• Manage daily scheduling operations and improve efficiency
• Collaborate with clinic leadership to enhance the patient experience

What We Offer:
• Competitive pay performance bonus
• Leadership training and growth opportunities
• Friendly, patient-focused culture

What You Bring:
• Strong communication and organizational skills
• Leadership or scheduling/call center experience (preferred)
• A positive, professional attitude and passion for patient care

This job description is not an all-inclusive list of all duties that may be required of the incumbent and is subject to change at any time with or without notice. Incumbents must be able to perform the essential functions of the position satisfactorily and that, if requested, reasonable accommodations may be made to enable associates with disabilities to perform the essential functions of their job, absent undue hardship.

Follow @Lifeatupstream on Instagram, and check out our LinkedIn company page to learn more about what it’s like to be part of the #upstreamfamily.

This annual salary ranges within the specified amounts depending on experience, credentials, certifications, and other qualifications.  Full-time positions may also have the opportunity to participate in bonus programs or other incentive plans.

Colorado pay range$22—$24 USD

Upstream Rehabilitation is an Equal Opportunity Employer that strives to provide an inclusive work environment where our differences are celebrated for the value they bring to our communities, our patients and our teammates.  Upstream Rehabilitation does not discriminate on the basis of race, color, national origin, religion, gender (including pregnancy), sexual orientation, age, disability, veteran status, or other status protected under applicable law.

Requirements

• High School Diploma or equivalent
• Communication skills – must be able to relate well to Business Office and Field leadership
• Ability to multitask, organizational detail, ability to meet deadlines, work with little to no supervision
• As a member of a team, must possess efficient time management and presentation skills

Physical Requirements:

• This position is subject to inside environmental conditions: protections from weather conditions but not necessarily from temperature changes; exposed to noise consistent with indoor environment.
• This is a full-time position operating within normal business hours Monday through Friday, with an expectation of minimum of 40 hours per week; May be required to attend special events some evenings and weekends, or work additional hours as needed.
• This position is subject to sedentary work.
• Constantly sits, with ability to interchange with standing as needed.
• Constantly communicates with associates, must be able to hear and speak to accurately exchange information in these situations.
• Frequently operates a computer and other office equipment such as printers, phone, keyboard, mouse and copy machines using gross and fine manipulation.
• Constantly uses repetitive motions to type.
• Must be able to constantly view computer screen (near acuity) and read items on screen.
• Must have ability to comprehend information provided, use judgement to appropriately respond in various situations.
• Occasionally walks, stands, pushes or pulls 0-20 lbs., lifts 0-20 lbs. from floor to waist; carries, pushes, and pulls 0-20 lbs.
• Rarely crawls, crouches, kneels, stoops, climbs stairs or ladders, reaches above shoulder height, lifts under 10 lbs. from waist to shoulder.

Salary : $22 - $24