Supervisor’s Title:            Whey Production Manager 

Reports to:                           Whey Production Manager

Department:                       Whey 

Exempt Status:                   Exempt - Salary  

Work Schedule:                 Shift Work            

Directs and coordinates activities of whey production areas in processing raw materials and manufacturing customer specific products.

• Responsible for the total operation of the shift.
• Maintain a working knowledge of all Whey Department functions, jobs, responsibilities, and SOP’s.
• Ensures adherence to production schedule.
• Leader of daily crew meetings that include issues such as: safety, quality, and production.
• Addresses minor discipline problems with team members; refers more serious cases to warehouse manager.
• Assists with planning and preparation of training and orientation for new whey team members.
• Responsible for completed chemical checks and ensuring that the information is recorded in the computer.
• Ensures adherence to Good Manufacturing Practices.
• Responsible for running machinery and troubleshooting problems.
• Creates KPI reports and troubleshoots quality issues.
• Monitors hiring, training of new hires, employee morale and development.
• Ensures adherence to safety principles and practices.
• Train employees regarding SOP’s, GMP’s, proper sanitation, safe work practices, good housekeeping, etc. and enforce these policies and practices throughout the department.
• Each employee shall comply with occupational safety and health standards and all rules, regulations, and orders issued pursuant to the Occupational Safety and Health Act which are applicable to his/her own actions and conduct.
• Complies with all applicable food safety regulations and mandates (Safe Quality Foods, Food and Drug Admin, Pasteurized Milk Ordinance).

• Complies with all company food safety policies and procedures (including Good Manufacturing Practices).
• Responsible for providing food safety and quality feedback to appropriate manager.

• Perform other duties as assigned.

• Minimum of three years of experience working in a fast-paced manufacturing environment.
• Ability to perform all whey operator duties.
• Strong people management experience, including developing, coaching, and training others.
• Ability to influence upward, laterally, and downward without any direct line authority.
• Ability to perform basic mathematical functions.
• Comply with all safety policies, practices, and procedures. Report all unsafe activities to supervisor and/or HR.
• Participate in proactive team efforts to achieve departmental and company goals.
• Provide leadership to others through example and sharing of knowledge/skill.
• Ability to define problems, collect data, establishes facts, and draw valid conclusions and deal with a variety of concrete variables.
• Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.
• Ability to prioritize tasks, handle multiple projects simultaneously and delegate assignments to others.
• Punctual and regular attendance is required.
• Proficient computer knowledge.

• English skills must be proficient to understand, read, write, and speak.

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Physical Requirements:  

• Physical effort is regularly required. 
• May be trained and required to operate a forklift. 
• Ascending or descending ramps, stairs, ladders and/or scaffolding. 
• Frequently involves crouching, stooping, kneeling and/or climbing or balancing. 
• Frequently involves lifting more than 50 lbs. 

Typical Environmental Conditions: 

• Works in a food processing manufacturing facility with moderate noise. 
• May be exposed to moderate to high noise levels (i.e., production equipment, forklifts, heavy traffic). 
• May be exposed to humidity, intense heat and cold, outdoor weather conditions, and fumes and toxic chemicals. 
• May work in areas with mechanical moving parts, above ground with risk of fall, or areas with risk of electrical shock. 
• May be exposed to ingredients that may cause allergic reactions and may be exposed to various allergen ingredients.