What are the responsibilities and job description for the Construction Team Coordinator position at Panhandle Cleaning & Restoration?
Benefits:
- 401(k)
- 401(k) matching
- Competitive salary
- Free uniforms
- Health insurance
- Paid time off
Job Overview:
The primary job of the Team Coordinator is to run the day-to-day Mitigation and/or Repair operations. The job types related to the operations can range from mold to water, smoke to fire, biohazard to emergency services, to all general repairs.
The primary job of the Team Coordinator is to run the day-to-day Mitigation and/or Repair operations. The job types related to the operations can range from mold to water, smoke to fire, biohazard to emergency services, to all general repairs.
Essential Job Functions:
- Respond to and dispatch teams to all mitigation and/or repair related jobs and assigning in PSA.
- Inputting jobs into PSA on occasion.
- Monitor Job Management Report related to mitigation and/or repair jobs daily.
- Creating Gross Margin worksheet to report to BM at weekly production meeting.
- Track KPI dates and follows up with Project Manager concerning alerts.
- Participate in first level of customer complaint issues.
- Other duties as assigned.
- Management and accuracy of PSA.
- A/R collection management and documentation.
- Customer Service and liaison.
- All admin and accounting for the team as well as needed assistance to the EST and PM .
- Creating Cheerleader Customers
- Job is entered into PSA and TC is notified.
- TC contacts the customer:
- Schedules appointment
- Confirms data in PSA
- TC creates Repair Binder
- Daily/nightly job schedule. Prepare schedule for each work day by no later than 4:15pm.
- Participation in weekly production meeting with Branch Manager (BM).
Repairs
- Assign all new repair jobs to the Project Manager
- Help the Project Manager with difficulties concerning jobs in progress.
- Secure improved pricing for building materials
Skills/Qualifications:
- Proficient in Microsoft Office software (i.e. Word, Excel, PowerPoint and Exchange)
- Excellent English written and verbal skills
- Attention to detail
- Takes Initiative
- Customer focused
- Team player
- People skills
- Solves Problems
Required experience:
- Administration, Accounting Finance is a plus: 3 years