What are the responsibilities and job description for the Manager position at Panera Bread?
Company Description Panera Bread is a leading fast casual restaurant brand known for its bakery-cafes that serve freshly prepared soups, salads, sandwiches, mac & cheese, and baked goods made with carefully selected ingredients. Since opening its first bakery-cafe in 1987, Panera has grown to more than 2,200 locations across 48 states, the District of Columbia, and Canada, while maintaining a strong commitment to quality, comfort, and the shared experience of great meals. The menu is crafted by chefs and bakers to offer classic, comforting dishes with unique twists that guests can enjoy in-cafe or through convenient options such as mobile ordering, catering, Rapid Pick-Up®, curbside pickup, and delivery. Panera Bread operates as part of Panera Brands, alongside Caribou Coffee and Einstein Bros. Bagels, and is privately held by JAB Holding Company. Team members join a culture that values hospitality, integrity, and the joy of “breaking bread” together.
Role Description The Manager role at Panera Bread in Williston, VT is a full-time, on-site position responsible for overseeing daily bakery-cafe operations and ensuring an excellent guest experience. This role includes leading and coaching team members, managing shift execution, monitoring food safety and cleanliness standards, and supporting inventory and cash handling procedures. The Manager collaborates with leadership to meet sales and operational goals, ensures adherence to company policies, and helps implement new initiatives and technologies that enhance service and convenience. Day-to-day, the Manager builds schedules, supports hiring and training, addresses guest concerns professionally, and promotes a positive, inclusive work environment where team members can grow and succeed.
Qualifications
Role Description The Manager role at Panera Bread in Williston, VT is a full-time, on-site position responsible for overseeing daily bakery-cafe operations and ensuring an excellent guest experience. This role includes leading and coaching team members, managing shift execution, monitoring food safety and cleanliness standards, and supporting inventory and cash handling procedures. The Manager collaborates with leadership to meet sales and operational goals, ensures adherence to company policies, and helps implement new initiatives and technologies that enhance service and convenience. Day-to-day, the Manager builds schedules, supports hiring and training, addresses guest concerns professionally, and promotes a positive, inclusive work environment where team members can grow and succeed.
Qualifications
- Leadership and team management skills, including experience supervising staff, delegating tasks, and fostering a collaborative, respectful workplace.
- Strong customer service and communication skills to engage guests, resolve concerns, and support team members effectively.
- Operational and organizational skills, such as shift management, basic cash handling, inventory awareness, and attention to detail.
- Commitment to food safety, cleanliness, and adherence to health, safety, and company standards in a fast-paced environment.
- Ability to work full-time, on-site in Williston, VT, including mornings, evenings, weekends, and holidays as needed.
- Prior experience in restaurant, retail, or hospitality management is preferred; high school diploma or equivalent required, further education in business or hospitality is a plus.
- Comfort with basic technology and point-of-sale systems; willingness to learn and support mobile ordering and other digital tools.
- Reliability, integrity, and a commitment to creating an inclusive, guest-focused environment where everyone is treated with respect.