What are the responsibilities and job description for the Manager position at Panera Bread (Columbus, OH)?
Company Description Panera Bread is committed to delivering high quality food and an excellent experience for every customer. The company focuses on serving and giving back to the community through meaningful local engagement and support. Panera also strives to create a positive, growth-oriented environment that enhances the lives of its employees. Team members are encouraged to bring their best selves to work, contribute ideas, and build a rewarding career in a supportive, values-driven culture.
Role Description The Manager role at Panera Bread in Columbus, OH is a full-time, on-site position responsible for overseeing daily café operations and ensuring an outstanding guest experience. This role includes leading and coaching team members, monitoring food quality and safety standards, managing scheduling and labor, and supporting inventory and cash handling procedures. The Manager collaborates with leadership to meet sales and performance goals, resolve operational issues, and maintain a clean, welcoming environment. This position also promotes a culture of respect, teamwork, and continuous improvement, while modeling Panera’s service standards and company values.
Qualifications
- Experience in food service or retail management, including supervising teams and coordinating daily operations.
- Skills in customer service, conflict resolution, and creating a positive guest experience.
- Ability to manage time effectively, prioritize tasks, and adapt to a fast-paced environment.
- Knowledge of basic business operations such as scheduling, cash handling, and inventory practices.
- Strong communication and interpersonal skills, with the ability to coach, motivate, and develop team members.
- Commitment to food safety, cleanliness, and adherence to company policies and procedures.
- Availability for varied shifts, including early mornings, evenings, weekends, and holidays as needed.
- Previous leadership experience in a café, restaurant, or retail setting preferred; high school diploma or equivalent required, further education in hospitality or business is a plus.