What are the responsibilities and job description for the Sales Account Manager position at Panel Processing, Inc?
FULL TIME
Klamath Falls, Oregon
POSTED June 23, 2026
Specific Job Responsibilities
Klamath Falls, Oregon
POSTED June 23, 2026
Specific Job Responsibilities
- Provide service to customers requesting quotes, product information, shipping information, general company information, etc.
- Prospect for new business supported by leads from shows, internet, marketing campaigns, and other sources.
- Follow up on all quotes, sample requests, and order related inquiries.
- Communicate market and customer information internally.
- Develop pricing for all quotes utilizing pricing tools provided.
- Order entry into current ERP software system.
- Process RMAs for rejected product.
- Collaborate with engineering and production teams to ensure all customer needs are accomplished.
- Liaison between the customer, administration, production, and management
- Answer a large volume of calls and emails from customers.
- Other duties as required to support sales department and operations of the Company.
- Superb customer service and relationship skills.
- Positive, team-oriented, supportive attitude.
- Ability to work in a demanding environment on multiple tasks simultaneously.
- Excellent written and verbal communication skills are necessary.
- Excellent computer skills including MS Office and database applications.
- Understanding of order entry to production procedures.
- Must be meticulous.
- College education preferred.
- Millwork or building materials experience.