General Manager

Panda Restaurant Group is a global leader in Asian dining, encompassing brands such as Panda Express and Panda Inn. Since its founding in 1973 by Andrew and Peggy Cherng, this family-owned business has grown to operate over 2,600 restaurants worldwide. Guided by its mission to provide exceptional Asian dining experiences, the company is committed to creating an organization where people are inspired to better their lives. Panda Restaurant Group places a strong emphasis on culture, values, and professional development, offering opportunities for passionate individuals to grow within the organization.

This is a full-time, on-site role for a General Manager, based in San Antonio, TX. The General Manager will lead daily restaurant operations to achieve financial, operational, and guest satisfaction goals. Responsibilities include overseeing staff management, training, and development, ensuring quality food service, maintaining compliance with safety and health standards, and developing strategies to maximize revenue and profitability. This role requires exceptional leadership, problem-solving, and organizational skills to foster a positive and productive work environment.

• Leadership and team management experience, including hiring, training, and motivating staff for optimal performance.
• Strong financial acumen with experience in budgeting, cost control, and achieving revenue targets.
• Customer service and communication skills to ensure exceptional guest experiences and handle feedback effectively.
• Organizational and problem-solving abilities to address operational challenges and ensure seamless daily operations.
• Prior experience in restaurant management or the hospitality industry is preferred.
• Bachelor’s degree in Business Administration, Hospitality, or related field is a plus.
• Commitment to upholding company values and fostering a positive and inclusive workplace culture.