What are the responsibilities and job description for the Parts Procurement Clerk position at Panasonic?
The Parts Procurement Clerk is responsible for achieving sales goals and administering order management processes for repair parts. The position also identifies customer needs and resolves parts or equipment issues with the sale and timely delivery of quality parts and solution offerings.
Responsibilities
- Act with a sense of urgency and accountability to satisfy the customer by fully identifying customer issues and offering timely and quality solutions.
- Ensure that problems relating to delivery, quality or pricing are promptly conveyed to the supplier and resolved in a timely manner.
- Process orders received from service & installation teams.
- Create, maintain, update, and reconcile purchase orders.
- Adheres to purchase order company policies & procedures.
- Place orders for departments other than service such as sheet metal, controls, HVAC, refurbishing, and installation department as needed. Support orders in inventory, purchasing, pricing, and warranty administration processes.
- Reviewing invoices for purchased commodities as required by Accounts Payable.
- Additional responsibilities as assigned.
Qualifications
Qualifications:
- GED/ High School Diploma and Zero to Five years of related experience and or training; Associate degree is preferred.
Additional Information:
- Ability to successfully manage multiple, competing priorities/task in a fast-paced work environment.
- Strong communication skills, verbal and written, required.
- Intermediate to advanced proficiency in Microsoft Office Suite.
- Strong organizational, time management skills.
- Flexibility to work outside normal working hours, as required.
- Working knowledge of basic refrigeration and/or knowledge of commercial refrigeration and HVAC is preferred.
- Ability to maintain the highest level of customer service at all times.
- Demonstrated ability to making decisions, learn quickly, thinking rationally and exercising good judgment. Work effectively in diverse team environment.
- High level of professionalism and diplomacy.
Benefits:
Health, Dental, and Vision Insurance
401k with Company Matching Contribution
Discretionary 401k Company Contribution
Tuition Reimbursement Program
Life/Disability Insurance
Maternity and Paternity Leave
Panasonic Employee Discounts
15 Days Paid Vacation and 12 Company Holidays
Employee Assistance Program
And more
About Hussmann:
For more than 100 years, Hussmann Corporation has been a leader in providing innovative products, services and refrigeration systems for grocers and convenience stores. Hussmann, a subsidiary of Panasonic, promises to continuously provide the most customer-focused solutions in the food retailing industry.
From display cases for supermarkets to entire refrigeration systems and innovative technologies including Aperion and StoreConnect, Hussmann continues to drive innovation in food retailing. Customers look to Hussmann as a strategic trusted partner to navigate the complex and ever-changing regulatory requirements with smarter, energy efficient, low-GWP refrigeration solutions—reducing their energy consumption and carbon emissions. For more information about Hussmann, please visit www.hussmann.com.
Hussmann is committed to creating a diverse environment and is proud to be an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to veteran status, disability, age, race, color, religion, sex, sexual orientation, gender identity or expression, national origin, genetics, marital status, pregnancy, or any other non-merit-based factor.