What are the responsibilities and job description for the General Manager – Property Management position at Palms Property Management, Inc.?
Location: Heber City, UT (Not a remote position)
Travel: Approximately 1 week per month (CA, AZ, UT) — may require additional travel during first year for onboarding
Company: Family-Owned Property Management Group (Single Owner)
Salary: $150,000 – $200,000 per year, DOE
About Us
We are a family-owned and operated property management company that owns 100% of the properties we manage—no outside owners or third-party clients. Our portfolio includes mobile home parks, multifamily communities, and storage facilities across California, Arizona, and Utah. With around 10 locations and active growth, we are committed to high-quality operations, strong teams, and long-term community improvements.
We are looking for a hands-on General Manager who is organized, motivated, and ready to grow with the company.
Position Overview
The General Manager will work in-person at our Heber, Utah office and oversee daily operations across all properties. This is a highly hands-on position—the GM must first learn how each property functions and then delegate tasks effectively to property managers and on-site staff.
This leader will ensure policy consistency, operational efficiency, and smooth execution of projects and upgrades across the portfolio.
Key Responsibilities
- Oversee, support, and develop on-site managers across all properties.
- Learn operations firsthand, then delegate and train individual property managers and teams.
- Hire, train, and supervise staff at both the main office and across property locations.
- Implement new policies, procedures, and operational systems.
- Ensure consistency across mobile home, multifamily, and storage operations.
- Manage monthly and annual maintenance, upgrades, and renovation projects—providing direction and maintaining timelines.
- Work full-time out of the Heber, UT office (not remote).
- Travel to properties approximately one week per month (more in first year).
- Assist with budgeting, maintenance planning, and project coordination.
- Improve communication processes between ownership and on-site managers.
- Identify operational issues and provide quick, effective solutions.
- Maintain strong relationships with staff, residents, and vendors.
- Collaborate with ownership to support long-term company growth and expansion.
- Help oversee all daily aspects of a growing small business with support from a strong financial team.
Requirements
- 5 years of experience in property management, multi-site operations, or similar leadership role.
- Strong leadership, communication, and team management skills.
- Highly organized with the ability to manage multiple locations and priorities.
- Willingness to work in-person in Heber, Utah (this is not a remote role).
- Ability to travel approximately one week per month (may be higher during onboarding).
- Strong people skills and a solutions-oriented mindset.
- Experience implementing and maintaining policies and procedures.
- Proven hiring, training, and culture-building abilities.
- Capable of helping manage all aspects of a small but growing business.
- Construction or renovation knowledge is a strong plus, especially relating to maintenance projects, capital improvements, and vendor management.
What We Offer
- Salary: $150,000 – $200,000 DOE
- Travel reimbursement
- Significant growth potential as the company continues expanding
- Stable, family-owned environment with a unified vision
- Direct involvement in improving and shaping company operations
Salary : $150,000 - $200,000