Phlebotomist

Palmetto Primary Care Physicians is seeking a skilled and compassionate Phlebotomist to join our team!
To learn more about PPCP, visit www.PalmettoPrimaryCare.com

• Offer 401K with generous company match
• Medical, Dental, Vision Benefits
• Short Term and Long Term Disability Offered

Essential Duties and Responsibilities

• Verify patient identity using two approved identifiers prior to specimen collection.
• Perform venipuncture and capillary (fingerstick) blood draws on patients of varying ages, using proper technique and equipment.
• Label, package, and prepare specimens for laboratory testing or transport in accordance with facility and regulatory guidelines.
• Explain collection procedures to patients in a clear, reassuring manner to minimize anxiety and ensure cooperation.
• Follow standard precautions and infection control procedures, including proper use of personal protective equipment (PPE).
• Accurately document collection details in the electronic health record (EHR) or laboratory information system (LIS).
• Monitor patients for adverse reactions during and after collection (e.g., fainting, excessive bleeding) and respond appropriately.
• Maintain cleanliness and organization of the phlebotomy/collection area, including restocking supplies.
• Properly dispose of biohazardous materials and sharps in accordance with OSHA and facility policy.
• Coordinate with front-office and clinical staff to manage patient flow and minimize wait times.
• Adhere to all HIPAA privacy and confidentiality requirements regarding patient information.
• Perform quality control checks on equipment and supplies as required.

Non-Essential Duties and Responsibilities

• Assist front-office staff with check-in/check-out during periods of low collection volume.
• Assist with inventory management and ordering of phlebotomy supplies.
• Participate in training or mentoring of new phlebotomy staff or students.
• Support other clerical or clinical support tasks as assigned by the supervisor.

Required Knowledge, Skills, and Abilities

Knowledge

• Working knowledge of human anatomy and physiology related to venous and capillary blood collection.
• Understanding of specimen collection, handling, and labeling requirements.
• Familiarity with infection control, OSHA bloodborne pathogen standards, and universal precautions.
• Basic knowledge of medical terminology.
• Understanding of HIPAA regulations and patient confidentiality requirements.

Skills

• Proficient in venipuncture and capillary collection techniques across diverse patient populations, including pediatric, geriatric, and difficult-draw patients.
• Strong hand-eye coordination and fine motor skills.
• Accurate data entry and documentation skills.
• Effective verbal communication and interpersonal skills.
• Time management skills to maintain patient flow in a fast-paced environment.

Abilities

• Ability to remain calm and professional under pressure, including with anxious or difficult patients.
• Ability to follow detailed protocols and procedures with a high degree of accuracy.
• Ability to work independently as well as collaboratively within a healthcare team.
• Ability to maintain composure and provide appropriate care in emergency situations (e.g., patient fainting).

Education/Certification

• High school diploma or equivalent required.
• Completion of an accredited phlebotomy training program required.
• Current phlebotomy certification (e.g., ASCP, NHA, AMT) preferred.
• Current CPR/BLS certification required.
• Minimum of 1 year of phlebotomy experience preferred; experience in an outpatient or clinic setting a plus.

Mental Requirements

• Ability to concentrate and maintain attention to detail for extended periods.
• Ability to manage multiple patients and tasks simultaneously in a fast-paced environment.
• Sound judgment and decision-making, particularly in identifying and responding to adverse patient reactions.
• Emotional resilience and composure when working with anxious, pediatric, or difficult patients.
• Ability to receive and apply feedback and adhere to changing protocols or procedures.

Physical Requirements

• Ability to stand and/or sit for extended periods (up to full shift).
• Frequent use of hands and fingers for venipuncture, specimen handling, and data entry.
• Visual acuity sufficient to identify veins, read labels, and verify patient information accurately.
• Ability to lift and/or carry up to 20–25 lbs (e.g., supply boxes, specimen coolers).
• Occasional bending, reaching, and twisting to access supplies or assist patients.
• Ability to work in a clinical environment with exposure to blood, bodily fluids, and biohazardous materials, using appropriate PPE.
• Manual dexterity and steady hand control for precise needle insertion and specimen handling.

Work Environment

• Outpatient medical office/clinical setting with regular patient contact.
• Exposure to blood, bodily fluids, and biohazardous materials; adherence to OSHA bloodborne pathogen standards is required.
• Fast-paced environment with variable patient volume and scheduling demands.
• Use of standard clinical equipment including needles, lancets, tourniquets, and specimen processing supplies.
• Work is performed indoors under standard lighting and climate-controlled conditions.
• May require occasional flexibility in scheduling, including early morning, evening, or weekend hours depending on office needs.

Non-exempt position responsible for the accurate and safe collection of blood specimens from patients in an outpatient medical office setting. This role ensures proper patient identification, specimen labeling, handling, and processing in accordance with clinical laboratory standards, infection control protocols, and regulatory requirements. The Phlebotomist provides a positive, professional, and compassionate patient experience while maintaining accuracy, efficiency, and safety throughout the specimen collection process.

EOE