Position Summary

The Shipping & Receiving Team Leader supports the pre planning and execution of daily inbound/outbound activities within the distribution center. This role ensures accurate receiving, timely order preparation, and safe loading/unloading while coordinating workflow and guiding associates on the floor. The Team Leader helps maintain accuracy and safety standards while communicating effectively with supervisors and peers.

Key Responsibilities

Inbound & Outbound Coordination

• Lead planning an execution of daily shipping and receiving tasks, ensuring accurate and timely processing of goods.
• Verify incoming shipments against purchase orders and resolve discrepancies.
• Coordinate outbound loads to stores with accuracy and efficiency.

Team Leadership

• Assign tasks and provide hands-on support to associates in receiving, picking, packing, and shipping.
• Train and coach teams to align with standard operating procedures (SOPs) and safety practices.
• Act as point of contact for questions or problem resolution during shift.
• Maintain employee schedules, time and attendance

Safety & Accuracy

• Reinforce safe work practices in dock and staging areas.
• Ensure proper handling of merchandise to minimize damage and shrink.
• Maintain accurate records and documentation in WMS/ERP systems.

Communication & Problem-Solving

• Communicate daily priorities, progress, and issues to the Operations Supervisor.
• Assist in resolving shipment discrepancies or system errors promptly.
• Support continuous improvement initiatives in shipping and receiving processes.

Qualifications

• High school diploma or equivalent; some college or technical training preferred.
• 2 years of experience in warehouse, shipping, or receiving operations.
• Prior team leader or keyholder experience strongly preferred.
• Working knowledge of Warehouse Management Systems (WMS) and/or ERP systems.
• Strong organizational skills and attention to detail.
• Ability to lift, move, and stage materials in a physically active environment.
• Effective communication skills with the ability to coordinate and motivate team members.

Preferred Skills

• Forklift or material handling equipment certification.
• Familiarity with labor management or productivity tracking systems.
• Basic proficiency with Microsoft Office or similar tools.

Physical Requirements & Working Environment:

• Ability to lift to 30 lbs. and stand/walk for extended periods.
• Ability to bend, stoop, climb ladders, and reach overhead with or without accommodations.
• Comfortably working in a dynamic warehouse environment with varying temperatures.
• Flexibility to work evenings, weekends, and peak periods such as holidays or promotional events.