What are the responsibilities and job description for the Security Technician - PT - North Charleston position at Palmetto Goodwill?

Demonstrates commitment to organizational values of Integrity, Collaboration, Attitude, Respect and Excellence. (I-CARE Values)
Provides amazing customer experiences to all internal and external customers. (ACE Values)
Acts as an ambassador of Palmetto Goodwill and our I-CARE (Integrity, Collaboration, Attitude, Respect, Excellence) values.
Monitoring activities on all company sites to identify potential criminal activity.
Inform appropriate managers and proper authorities of any suspicious/criminal activity occurring at company sites.
Monitoring surveillance cameras to watch out for any disruptions, unlawful activities, or potential property damage. Bookmark and save videos.
Respond to security and fire alarm calls received from alarm monitoring companies and make decisions on whether to dispatch local authorities.
Enter all incidents observed or reported into the company reporting system “Vector”.
Providing summary reports on nightly activities and any incidents that may have occurred to management.
Operating security systems and, if needed, entering help desk tickets with the camera/alarm companies.
Using provided communication devices such as cell phones in a clear and concise manner.
Follow up post-incident with the Loss Prevention Team to ensure proper corrective measures are implemented.
Provide friendly and informative answers to Team Members concerning security problems and procedures.
Serve as back-up for opposite shift Security.
Explore new ways of improving workflow and efficiency of job.
Monitor Help Desk for Security concerns.
Maintain an organized, neat workspace, while upholding agency security procedures for confidential information.
Other duties as assigned.

Requirements:

Respond effectively and efficiently to alarm condition.
Work effectively in a team-based environment; interact professionally with a highly diverse employee base on a regular and routine basis.
Proficiency in office software applications, including Microsoft Word, Excel, PowerPoint, and Outlook.
Proficient in analysis and deductive reasoning to assess potential theft situations and take appropriate actions
Willingness to learn and grow.

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Security Technician - PT - North Charleston

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