Internal Communications Coordinator - FT - N. Charleston

The Internal Communications Coordinator is responsible for planning, executing, and maintaining communication strategies within the organization. The role will be responsible for managing internal communications and ensuring that all staff are informed about company operations and goals and maintain clear lines of communication throughout the organization.

• Demonstrates commitment to organizational values of Integrity, Collaboration, Attitude, Respect and Excellence. (I-CARE Values)
• Provides amazing customer experiences to all internal and external customers. (ACE Values)
• Acts as an ambassador of Palmetto Goodwill and our I-CARE (Integrity, Collaboration, Attitude, Respect, Excellence) values.
• Develops and implements internal communication plans and strategies.
• Manages the flow of information among employees, departments, and management.
• Creates and distributes internal newsletters, emails, social media posts, and announcements.
• Collaborates with different departments to generate new ideas and strategies for effective communication.
• Assists with organizing and coordinating internal corporate events or meetings.
• Manages the organization’s internal communication channels, such as intranet, emails, newsletters, and bulletins.
• Creates reports on internal communication strategy effectiveness.
• Supports the internal communication response to crisis situations which affect organizational perception and reputation.
• Ensures internal communications messages are consistent across all mediums and for different departments of the organization.
• Responds to feedback from staff and adjusting communications content accordingly.
• Other job-related duties as assigned.

Qualifications:

• Manage multiple tasks, set priorities, and adapts to changing conditions and work assignments.
• Effectively communicate with diverse internal and external constituencies.
• Manage multiple and competing deadlines.
• Work both independently and collaboratively.
• Thrive in a dynamic, fast-moving environment.
• Excellent written and oral communication skills.

• Experience with content management systems.
• Travel locally as required.
• Working knowledge of Microsoft Office applications (e.g. Word, Excel, Outlook), database software, and Internet usage.
• Multi-cultural sensitivity; ability to work in a variety of settings with culturally diverse populations.
• Strong time management skills, with focus on the ability to handle multiple project needs simultaneously.
• Strong critical thinking and problem-solving skills.
• Excellent organizational, writing, and presentation skills.
• High attention to detail and accuracy.
• Enthusiasm for the mission of the organization.
•  Valid driver’s license; automobile insurance acceptable to Goodwill’s liability insurance carrier.

Education and Experience

Bachelor’s degree in Communications, Journalism, Marketing, or a related field. Minimum experience of three years in Marketing, Public Relations, Communications, or Development.