What are the responsibilities and job description for the Rental Coordinator position at Palmer Trucks?
Description
Summary
The primary function of the Rental Coordinator is to prepare assets for intake and outtake for customers. The Rental Coordinator also supports the Rental Manager for all their needs.
Job Responsibilities
Key responsibilities for the position on a daily, weekly, or annual basis. 1.
- Check in all trucks
- Organize trucks on lot
- Work with Rental Manager and Lease Sales Manager on contact information for prospects
- Remove GPS and license plates from retired trucks
- Perform drivers’ license audits on all rental reservations
- Conduct daily lot checks
- Take pictures of damage, record damage, and notify customer of damage
- Use Rental Management System to update rentals available and on rent
- Maintain insurance compliance and update certificates
- Send credit applications, follow up, and submit to Rental Manager for review
- Apply decals to all new trucks
- Perform other duties as assigned
Requirements
Business Skills
Individual has demonstrated a strong set of business skills listed below.
Time and Priority Management - Prioritizing and completing tasks in order to deliver desired outcomes within allotted timeframes
Teamwork - Cooperating with others to meet objectives
Self-Starting - Demonstrating initiative and willingness to begin working
Behaviors
Individual needs to have the following behaviors for superior job performance.
Customer-Oriented - The job requires identification and fulfillment of customer expectations
Persistence - The job requires finishing tasks despite challenges or resistance
Consistent - The job requires predictable performance in repetitive situations
Qualifications and Other Requirements
To perform this job successfully, an individual should know basic computer skills and repair order processing software.
Working hours: The individual will be required to work M-F from 8-5 and possible extended hours based on business needs. They may also need to be available for on-call or emergency situations.
Physical Requirements
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Physical requirements commonly associated with an individual working in a Heavy Duty Diesel Truck Repair Shop and not a technician.
Mobility: The individual should be capable of moving around the repair shop, including walking, standing, and potentially bending or kneeling to inspect v ehicles or equipment.
Vision: Good eyesight and visual acuity are important for the individual to oversee repairs, inspect components, read technical manuals, and ensure quality control.
Hearing: The individual should have good hearing to communicate effectively with technicians, customers, and vendors, and to be aware of any audible warnings or signals in the repair shop.
Manual dexterity: A certain level of manual dexterity is required for the individual to handle paperwork, use computer systems, and potentially assist technicians with tasks such as parts ordering or equipment setup.
Lifting: While heavy lifting may not be the primary responsibility of the individual, the ability to occasionally lift and move objects such as tools, equipment, or parts may be necessary.
Reports to Rental Manager
May 8, 2025
Company overview
Work with a strong organization summarized below:
Palmer Trucks is a full-service Kenworth dealership network serving Ohio, Indiana, Kentucky and Illinois with a comprehensive package of products and services. As a family-owned business with more than a half-century history of growth and success,
Palmer Trucks has grown to a team of more than 600 individuals. With more than two million trucks on U.S. highways and interstates at any given time, a paramount need exists to keep the industry moving forward – 24 hours a day, 7 days a week.
We maintain a commitment to forming authentic and valuable connections through fulfilling the industry’s unique, time-sensitive needs as a trusted partner. We accomplish this by providing products and services of the highest quality and value – personalized for you. Because of this philosophy, we develop and nurture long-term, valuable relationships with our partners. The Palmer Trucks team has the utmost privilege and gratitude of doing business, and these core values are what keep customers returning year-after-year and are what have kept us – On the Road Since 1965.
Benefits
Palmer Trucks is a family-owned company with nearly 60 years of success, treating everyone with respect and dignity. Our team is always ready to help you find the best benefits package for you and your family.
Individual, Spouse and Family coverage Multiple Products are affordable and provide value for you and your family.
- Health and Wellness Benefits
- Medical Insurance
- Dental Insurance
- Vision Insurance
- Supplemental Products like Short-Term, Long-Term Disability
Financial stability and Retirement Preparedness:
- Our 401(k) program includes a company match
- Retirement Planning Assistance
- Financial Guidance and Education
Paid Time Off:
- Full-time employees enjoy paid holidays and personal time
- Vacation based on the length of service.
Resources when we face major challenges and life events:
- Life Insurance Hospital Stay, Critical Illness, other products
- Bereavement Services and Employment Assistance Program
- Mental Health Resources readily accessible and without stigma
Paid Training and Tools Assistance to do the job right.
Job Posting Information
This position is with an immediate opening start date and will allow for the proper notice for existing employer. Submit your resume with confidence that all contacts with us are completely confidential.
Palmer Trucks is committed to working with and providing reasonable accommodations to individuals with disabilities. If you would like to request a reasonable accommodation for a medical condition or disability during any part of the application process, please contact:hr@palmertrucks.com
Palmer Trucks is an Equal Opportunity Employer. All Applicants are considered for employment without a regard to race, color, national origin, religion, sex (including pregnancy), age (40 or older), disability, veteran status or any other legally protected.