Heavy Duty Truck Parts Sales Representative - Field Sales

Description

PARTS SALES REPRESENTATIVE FIELD SALES

Reports To: Parts Manager

Summary 

The primary function of the Parts Sales Representative-Outside position is to maximize sales within the assigned territory. To call upon existing customers and establish new customers. The position will increase market penetration by selling to and developing market strategies for customers in the designated area, and achieving unit goals and gross profit.

Key Responsibilities

• Responsibilities for the position based on a daily, weekly, or annual basis. 
• Be a liaison between the dealership and the customers; call on garages, jobbers, fleet owners, and leasing companies.
• Promote the sale of parts and accessories and serve as an advisor to wholesale and retail customers.
• Establish a payment method for wholesale parts and obtain credit approval.
• Spend time each day in solicitation of new business.
• Arrange for and/or conduct shopping surveys of mass-merchandising outlets that sell fast-moving, competitive parts.
• Train and learn features, advantages, and benefits of products.
• Keep Parts Manager abreast of marketing and merchandising conditions in the field.
• Other Duties as Assigned. 

Business Skills

Individual has demonstrated a strong set of business skills listed below

• Individuals need the following skills for superior job performance. 
• Customer Focus - Anticipating, meeting and/or exceeding customer needs, wants and expectations.
• Interpersonal Skills - Effectively communicating, building rapport, and relating well to all kinds of people.
• Personal Accountability - Being answerable for personal actions.
• Time and Priority Management - Prioritizing and completing tasks in order to deliver desired outcomes within allotted timeframes.
• Resiliency - Quickly recovering from adversity.

Requirements

Qualifications and Other Requirements

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed above are representative of the knowledge, skill, and ability required. 

• Certificates, Licenses, Registrations
• Position requires a high school diploma.
• 5 years sales experience in the truck, commercial equipment sales field.
• Position requires the ability to operate motor vehicles have a valid drivers license and maintain a safe driving record. Current Commercial Driver's License is preferred but not required to begin the position
• Working hours: The individual may be required to work varied shifts, including evenings, weekends, or extended hours based on the sales transactions and operational needs. Flexibility and Adaptability: The ability to adapt to changing schedules, travel plans, and client demands is vital. This role may require frequent travel, sometimes on short notice, necessitating flexibility in working hours and travel arrangements.

Physical Requirements

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. 

• Mobility: The individual should be capable of moving around the repair shop, including walking, standing, and potentially bending or kneeling to inspect vehicles or equipment.
• Vision: Good visual acuity is necessary for driving and navigating different locations. This includes the ability to read maps, GPS systems, and paperwork related to sales transactions.
• Hearing: The individual should have good hearing to communicate effectively with customers, and vendors, and to be aware of any audible warnings or signals in the repair shop.
• Manual dexterity: A certain level of manual dexterity is required for the individual to handle paperwork, use computer systems.
• Lifting and Handling: While not as physically demanding as a mechanic's role, a salesperson in this field might occasionally need to handle sales materials, samples, or lightweight equipment. The ability to lift and carry up to 20-30 pounds intermittently may be required.
• Driving: Proficiency in driving and the ability to spend time behind the wheel for long hours, often on highways or unfamiliar roads, is essential. A valid driver's license and a clean driving record are usually prerequisites for this role.
• Communication Skills: While not a physical requirement, effective verbal and written communication skills are crucial. A salesperson in this role must interact with customers, explain technical details about heavy-duty trucks, and negotiate sales contracts effectively.

Benefits

Palmer Trucks is a family-owned company with nearly 60 years of success, treating everyone with respect and dignity. Our team is always ready to help you find the best benefits package for you and your family. 

Individual, Spouse and Family coverage Multiple Products are affordable and provide value for you and your family. 

• Health and Wellness Benefits 
• Medical Insurance 
• Dental Insurance 
• Vision Insurance
• Supplemental Products like Short-Term, Long-Term Disability 

Financial stability and Retirement Preparedness: 

• Our 401(k) program includes a company match 
• Retirement Planning Assistance 
• Financial Guidance and Education 

Paid Time Off:

• Full-time employees enjoy paid holidays and personal time 
• Vacation based on the length of service. 

Resources when we face major challenges and life events:

• Life Insurance Hospital Stay, Critical Illness, other products
• Bereavement Services and Employment Assistance Program
• Mental Health Resources readily accessible and without stigma 

Paid Training and Tools Assistance to do the job right. 

Company overview

Palmer Trucks is a full-service Kenworth dealership network serving Ohio, Indiana, Kentucky and Illinois with a comprehensive package of products and services. As a family-owned business with more than a half-century history of growth and success, Palmer Trucks has grown to a team of more than 700 individuals. With more than two million trucks on U.S. highways and interstates at any given time, a paramount need exists to keep the industry moving forward – 24 hours a day, 7 days a week.

We maintain a commitment to forming authentic and valuable connections through fulfilling the industry’s unique, time-sensitive needs as a trusted partner. We accomplish this by providing products and services of the highest quality and value – personalized for you.

Because of this philosophy, we develop and nurture long-term, valuable relationships with our partners. The Palmer Trucks team has the utmost privilege and gratitude of doing business, and these core values are what keep customers returning year-after-year, and are what have kept us – On the Road Since 1965.

Benefits 

Job Posting Information

This position is with an immediate opening start date and will allow for the proper notice for existing employer. Submit your resume with confidence that all contacts with us are completely confidential. 

Palmer Trucks is committed to working with and providing reasonable accommodations to individuals with disabilities. If you would like to request a reasonable accommodation for a medical condition or disability during any part of the application process, please contact:hr@palmertrucks.com 

Palmer Trucks is an Equal Opportunity Employer. All Applicants are considered for employment without a regard to race, color, national origin, religion, sex (including pregnancy), age (40 or older), disability, veteran status or any other legally protected.

Revised: August 2025