What are the responsibilities and job description for the Account Manager in Training position at Palmer Holland?
Brief Description
Palmer Holland's Commercial Development Program spans 12-18 months and is designed to accelerate your professional career. The program offers a comprehensive learning experience, allowing employees to gain a deep understanding of our business and its various facets. Our experienced employees serve as mentors, providing guidance and support every step of the way. The Commercial Development Program sets our employees up for success by exposing them to different sales areas within Palmer Holland. Through this program, you will learn how to sell our products, gain customer-facing experience, and set yourself up to advance your career as an owner at Palmer Holland.
Responsibilities
Location: Must be willing to relocate.
Knowledge/Skills
Palmer Holland's Commercial Development Program spans 12-18 months and is designed to accelerate your professional career. The program offers a comprehensive learning experience, allowing employees to gain a deep understanding of our business and its various facets. Our experienced employees serve as mentors, providing guidance and support every step of the way. The Commercial Development Program sets our employees up for success by exposing them to different sales areas within Palmer Holland. Through this program, you will learn how to sell our products, gain customer-facing experience, and set yourself up to advance your career as an owner at Palmer Holland.
Responsibilities
- Perform assigned duties under the direction of experienced personnel to gain the knowledge and experience required to transition to an Account Manager position
- Attend and participate in Account Manager Training Program under the supervision of the Sales Manager to obtain an understanding and functional knowledge of the Account Manager role. Receive systems, process, product, and sales training as defined in the program
- Observe experienced Account Managers to acquire knowledge of sales call types and selling techniques tips
- Participate in training exercises including, but not limited to, Sales Training, Product Training, Computer Training, and Operations Training
- While under the supervision of the Sales and/or Regional Sales Manager, learn how to effectively communicate, influence, and interact with all types of customers and Principals. This training phase focuses on proper sales techniques, problem-solving, and consulting-style sales approaches. Conduct face-to-face client meetings, with the support of your manager, learning to gather pertinent information and educate clients about fundamental business issues
- Learn to analyze clients’ purchasing information to understand buying trends. Maintain and actively service existing customers assigned to a specific sales region by performing various duties, including areas such as product quotation and problem resolution
- Capture new business opportunities within current customers through numerous strategies, such as new product introduction or Opportunity Management utilizing our proprietary CRM
- Learn to understand territory gross profit reports and analyze sales trends using Microsoft Excel
- Build business contacts by contacting and meeting with warm referrals, developing new business, and maintaining current relationships
- Learn to develop and assist in sales plans, sales strategy, and documenting sales activities through visit reports
- Read and understand technical and non-technical documents related to the sales of and contracts for the company’s products
- Above all, the primary responsibility is to learn how to generate sales for Palmer Holland
Location: Must be willing to relocate.
Knowledge/Skills
- Knowledge and understanding of sales
- Ability to interface with both technical and non-technical personnel
- Proficient in Microsoft Excel
- Intermediate level of expertise in MS Office and Contact Management Software
- Excellent verbal and written communication abilities
- Ability to maintain professional conduct that consistently exemplifies the corporate policies, particularly when interacting directly with internal and external customers
- Ability to handle sensitive information with confidentiality and discretion
- Exhibit a ‘Learners Attitude” by being open and willing to expand knowledge and expertise
- Proactive problem solver
