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Product Master Data Specialist

Palmer Holland
Westlake, OH Full Time
POSTED ON 11/18/2025 CLOSED ON 12/17/2025

What are the responsibilities and job description for the Product Master Data Specialist position at Palmer Holland?

Brief Description

Position summary

The Product Master Data Specialist is responsible for the qualification and setup of new products, troubleshooting the release of products/samples from customs due to compliance issues (i.e. TSCA), overseeing USMCA and Country of Origin annual confirmation process and customer communication, and assuring all required product information is on file per established procedures.

Essential Tasks Of The Position

  • Qualify new products and complete new product setup in systems and maintain all required information in product Master Data files
  • Assist the commercial team in executing new product launches by assuring accurate product information is obtained and made accessible to the internal PH teams, 3rd party warehouses, and customers
  • Ensure accuracy and completeness of Safety Data Sheets (SDS), Technical Data Sheets (TDS), labels, and other product documents.
  • Run the Product Change Notification (PCN) process, including deciding when a PCN is necessary, drafting communication to internal and external stakeholders, and aligning with compliance team members to ensure process is completed
  • Respond to customer questions relating to product regulations/specifications
  • Oversee Annual USMCA confirmation process with our Suppliers and communication updates with our customers
  • Supply TSCA confirmations and USMCA certificates for inbound and outbound shipments upon request
  • Lead Projects as assigned by the Compliance Director and Chief Compliance Officer
  • Maintain product Master Data with a high level of data integrity

The outline of duties is not arranged in order of priority. These duties are not meant to restrict initiative, but rather to describe baseline activities. These duties will from time to time be altered to suit the needs of the company.

We are a tobacco and drug free, professional environment.

Education

  • Bachelor’s degree in chemistry, chemical engineering, or other related discipline
  • Equivalent work experience in this industry or related field may be considered in lieu of a degree.

Experience

  • 2-4 years’ work experience in the chemical distribution industry or related field
  • Experience with Hazardous Materials, DOT, EHS, REACH, OSHA, GHS, TSCA preferred

Knowledge/Skills

  • Intermediate level of expertise in MS Office and Contact Management Software
  • Excellent verbal and written communication abilities
  • Ability to maintain professional conduct that exemplifies the corporate policies at all times, particularly when interacting directly with internal and external customers
  • Ability to handle sensitive information with confidentiality and discretion
  • Detail oriented with strong, accurate clerical skills
  • Proficient at multi-tasking
  • Proactive problem solver
  • Highly motivated

Physical Requirements

  • Satisfactory motor skills relevant to position
  • Ability to sit for long periods of time
  • Ability to lift up to 25 pounds

Salary.com Estimation for Product Master Data Specialist in Westlake, OH
$72,602 to $92,407
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