What are the responsibilities and job description for the Library Assistant position at PALMER COLLEGE FOUNDATION?
Palmer College of Chiropractic is looking for a Library Assistant!
The hours for this positions are expected to be Tuesday – Friday 7:00 – 3:30 PM; Saturday 8:30 – 5pm
The Library Assistant’s role is to greet and assist library patrons. Library Assistants are responsible for a variety of assigned tasks and projects supporting the Public Services, Technical Services, Special Collections & Archives departments within the library.
ORGANIZATIONAL RELATIONSHIPS
- Responsible to the assigned administrator and has a support responsibility to all other departments and college/university personnel as necessary.
- Responsible for the supervision of work study students as assigned.
SPECIFIC DUTIES AND RESPONSIBILITIES
- Open and/or close the library.
- Provide excellent customer service to library patrons.
- Perform Circulation Desk procedures, such as checking books in/out and finding books for patrons.
- Answer directional questions and refer patrons to appropriate personnel.
- Refer reference questions and literature searches to librarians.
- Answer the phones, route calls, check voicemails.
- Troubleshoot student printing/computer problems.
- Perform various straightening, facing, shifting, and shelving of library materials.
- Search shelves for missing/overdue items.
- Check and fill printers, staplers, etc.
- Supervise Student Assistants.
- Perform various clerical and data entry tasks as needed.
- Perform other duties as assigned.
KNOWLEDGE, SKILLS, AND ABILITIES
- Ability to perform assigned duties with time pressures and frequent interruptions.
- Ability to maintain multiple projects at one time.
- Ability to utilize general office equipment and other necessary equipment.
- Ability to utilize personal computer and various software packages, including Library based software.
- Ability to analyze and resolve difficult problems.
- Ability to work independently and autonomously.
- Ability to calculate and analyze numerical data.
- Ability to lift and carry a minimum of 25 pounds.
- Ability to communicate effectively both verbally and in writing.
- Ability to sit and use computer workstation for extended periods of time.
- Ability to work various hours as job requires.
Qualifications:
EDUCATION AND EXPERIENCE
- Associate degree or equivalent; one-year related experience and/or training; or equivalent combination of education and experience. Demonstrated customer service skills
PHYSICAL REQUIREMENTS AND WORK ENVIRONMENT
- Performs sedentary to light work in a ventilated, lighted, and temperature controlled office setting.
- Frequent need to stand, stoop, walk, sit, lift light objects (up to 25 pounds) and perform other similar actions during the workday.