Campus Store Assistant Manager

The Campus Store Assistant Manager is responsible for assisting the Campus Store Manager in all aspects of retail sales, customer service and operations for the assigned campus Campus Store, including management of the Campus Store website, web orders and social media.

ORGANIZATIONAL RELATIONSHIPS

• Responsible to the assigned administrator and has a support responsibility to all other departments and college personnel as necessary.

• Responsible for the assisted supervision of department personnel and others as assigned by the appropriate administrator.

SPECIFIC DUTIES AND RESPONSIBILITIES

• Assist in campus retail operations including cash registers, balancing cash, preparing deposits and store opening/closing procedures.

• Maintain the Campus Store website, social media and process web orders.

• Assist in managing retail inventory levels including timely processing of incoming merchandise.

• Assist customers with purchasing and/or ordering of merchandise.

• Oversee, and assist as needed, the merchandising and visual aspects of the Campus Store and outside displays.

• Assist in managing inventory, store security procedures and internal controls.

• Maintain current knowledge on retail management, strategies for social media sales and in-store sales and promotions.

• Assist in managing all aspects of department personnel including daily assignments, staff training and development.

• Provide leadership and direction of staff as appropriate.

• Recommend and assist in implementing marketing, advertising, promotional and social media activities.

• Basic understanding of Campus Store operating budget; including margins, COGS, and sales trends.

• Develop and maintain vendor contracts and negotiations.

• Assist with year-end inventory process and procedures.

• Complete required administration reports.

• Represent the College at professional and community functions and committees.

• Perform all responsibilities in a manner that fully complies with Palmer’s Equal Employment Opportunity / Affirmative Action policy.

• Perform other duties as assigned.

KNOWLEDGE, SKILLS, AND ABILITIES

• Demonstrated experience in Campus Store operations.

• Maintain current knowledge on retail management, strategies for social media sales and in-store sales and promotions.

• Ability to perform assigned duties with frequent interruptions and time pressures.

• Ability to utilize general office equipment, personal computer with various software packages and other necessary equipment.

• Knowledge and experience in writing, organizing and posting content to the Web and social media.

• Ability to analyze and resolve difficult problems.

• Strong verbal and written communication skills.

• Ability to lift and carry in excess of 25 pounds.

• Ability to travel and work various hours as the position requires.

EDUCATION AND EXPERIENCE

Requires an Associate’s degree in business related field, social media and/or fashion merchandising; Bachelor’s degree preferred. Two years of retail management and/or social media experience preferred. Requires basic knowledge of retail and/or social media computer applications.

PHYSICAL REQUIREMENTS AND WORK ENVIRONMENT

• Perform sedentary to light work in a ventilated, lighted and temperature-controlled office/Campus Store setting.

• Frequent need to stand, stoop, walk, sit, bend, climb, lift objects (in excess of 25 pounds) and perform other similar actions during the workday.