What are the responsibilities and job description for the Office Coordinator position at Palmer Bus Service of Cloquet Inc?
Description:
Office Coordinator – Job Description
Overview: The Office Coordinator plays a key role in the smooth operation of our terminal site, supporting the Site Manager, drivers, and school districts while providing excellent customer service. This is a dynamic role with opportunities to assist in routing, scheduling, and daily transportation operations.
Requirements:Key Responsibilities:
- Answer phones and two-way company radios.
- Provide professional and courteous service to parents, school districts, drivers, monitors, and external contacts.
- Assist the Site Manager with routing, scheduling, and coordinating daily operations, including extracurricular activities and special education/early childhood transportation.
- Communicate with parents, drivers, and aides regarding issues and concerns.
- Help ensure all driver files and required training are documented and up-to-date.
- May cover school bus routes or assist with vehicle cleaning (internally & externally) as needed.
- Perform other duties as assigned to ensure the terminal runs efficiently.
Requirements / Qualifications:
- Ability to schedule and prioritize work effectively.
- Proficiency with phones, two-way radios, computers, Google Drive, and internet-based tools.
- Possess or be able to obtain a valid Minnesota Commercial Driver’s License (CDL) with Passenger, School Bus, and Air Brake endorsements within 90 days of employment
- Strong written, verbal, and customer service communication skills.
- Problem-solving skills and ability to work in a fast-paced environment.
- Proficiency in reading, writing, grammar, and mathematics.
- Ability to develop and maintain effective working relationships at all levels.
- Self-starter with strong organizational and multitasking skills.
- Ability to exercise confidentiality, tact, diplomacy, and independent judgment.
Why You’ll Love This Role:
- Dynamic, fast-paced environment with a variety of tasks.
- Opportunity to work closely with drivers and school districts.
- Chance to grow professionally while obtaining a CDL with S and P endorsements.