What are the responsibilities and job description for the Server Assistant (Full-Time) - Frontera Cocina, Disney Springs position at Palmas Services?
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General Description
A Server Assistant is responsible for providing support and assistance to the Servers. This is done in 2 main ways 1. Clearing, cleaning and re-setting tables as well as stocking and maintaining essential service items such as silverware, water pitchers and ice. 2. Delivering food orders from the kitchen to the guest table and serving food items to guests. Excellent service, communication and organizational skills are key to success in this position.
Work Duties
- Assist in the overall cleanliness and organization of the restaurant
- Assist Servers in the clearing, cleaning, and setting of guest tables
- Assist Servers in delivering food orders from the kitchen to the guest (“Food-running”)
- Assist Servers in maintaining the overall cleanliness and organization of each side station
- Assist Servers in maintaining the overall cleanliness and organization of each table section
- Assist Servers in re-stocking and maintaining essential restaurant items, including water pitchers, ice, silverware, glasses, plates, napkins, tablecloths etc.
- Assist with any additional job duties as assigned by managers/supervisors
- Perform all duties in an accurate and efficient manner
- Have a basic knowledge of restaurant menus and daily specials
- Have basic knowledge of acceptable forms of payment and the Disney Dining Plan
- Complete all assigned opening and closing duties
- Display proper food safety procedures at all times
- Follow all necessary laws and processes for the safe service of alcohol
- Work closely with all other team members and display good teamwork
- Follow the Disney 5-Keys Basics, Service Basics and Company Guidelines at all times
- All other tasks as assigned
NOTE: This Job Description is subject to change at any time
Work Experience & Education Requirements
- Minimum of one year of restaurant experience preferred
- Minimum of high school education or equivalent
- Previous experience in a high-volume, upscale restaurant preferred
- Knowledge of Mexican cuisine and beverages a plus
- Must have or be able to obtain a State of Florida Food Safety Certificate
- Must have or be able to obtain a Florida Responsible Vendors Certificate
- Must be well versed in food safety - including proper techniques for handling food and personal hygiene requirements
- Must be well versed in laws and company practices regarding the safe and legal service of alcoholic beverages
Working Conditions & Physical Requirements
- Must be able to perform all necessary job functions
- Must be able to stand and be mobile for up to 4 consecutive hours
- Must be able to function in narrow spaces, such as those found in kitchens and dining rooms
- Must be able to lift and carry equipment/food up to 50 pounds
- Must possess dexterity in lifting and carrying trays and other restaurant items
- Must be able to push and pull (carts, doors etc.)
- Must be able to reach, bend, kneel, stoop and crouch
- Must be able to perform repetitive tasks
- Must be able to complete work duties in a variety of environmental conditions, including coolers, freezers, kitchen environments and outdoors
- Must be able to work with foods containing various food allergens
- Must be able to communicate and interact politely and effectively with guests of all types
- Must be able to effectively satisfy guest demands
- Must be able to work effectively in a fast-paced environment
- Must be fluent in the English language
- Must be available to work weekends and holidays
- Must be able to arrive for all assigned shifts on-time
- Must be able to comply company appearance guidelines
