Administrative Receptionist

Step Into the Spotlight as an Administrative Receptionist at Palma Ceia Golf & Country Club!

Since 1916, Palma Ceia Golf & Country Club has been Tampa Bay’s crown jewel of luxury and tradition. Nestled in the heart of Tampa’s most prestigious neighborhood, our private club is a sanctuary of sophistication, offering an 18-hole championship golf course, elite tennis courts, a modern fitness center, and a stunning clubhouse for unforgettable dining and entertainment. Join a team that delivers impeccable service to our members and guests in a world-class environment.

About the Role: Be the First Impression That Makes the Difference

As an Administrative Receptionist, you’ll be the central hub of our clubhouse operations, ensuring seamless communication, unparalleled service, and a welcoming atmosphere. Your exceptional organizational skills, professionalism, and ability to anticipate needs will keep our clubhouse running like clockwork. This role is perfect for someone who thrives in dynamic environments and enjoys being the friendly face and voice of a prestigious organization.

Your Daily Contributions (Essential Duties):

· Welcome members and guests with warmth, handling incoming phone calls, appointments, and inquiries with efficiency and professionalism.

· Provide critical administrative support to the General Manager, Clubhouse Director, and Food & Beverage leadership team, helping with tasks like updating promotional materials, maintaining calendars, and crafting communications.

· Keep members engaged by maintaining and updating all content across our website, mobile app, and weekly email communications.

· Be the go-to person for reservations, inquiries, and event bookings, ensuring every detail is flawlessly handled using our clubhouse software.

· Maintain an organized and efficient reception desk, ensuring all office equipment functions smoothly.

· Assist with clerical tasks, from typing correspondence and preparing shipping labels to managing incoming and outgoing mail.

· Stay informed about all club activities and events, serving as the main point of contact for members seeking information.

· Attend team meetings and support training efforts for new receptionists when needed.

· Always present yourself in a polished, professional manner, in line with our club’s high standards.

Note: The duties and responsibilities outlined above are intended to describe the general nature and level of work being performed. They are not to be construed as an exhaustive list of all duties, responsibilities, and skills required. Additional tasks may be assigned as needed to meet the ongoing needs of the organization.

Physical Demands:

· Ability to sit for extended periods while balancing occasional walking and standing.

· Comfortable lifting and carrying items up to 20 pounds.

· A meticulous eye for detail and the ability to juggle multiple tasks with ease.

What You’ll Need to Excel (Minimum Qualifications):

· A high school diploma or equivalent, with at least two years of administrative or related experience.

· One year of customer service experience and proficiency in operating a multi-line telephone system.

· Strong knowledge of Microsoft Office applications (Word, Excel, PowerPoint, Outlook) and excellent written and verbal communication skills.

Preferred Qualifications:

· An associate degree in business or a related field.

· Experience in the hospitality industry, with a passion for creating exceptional guest experiences.

Employee Perks

· Complimentary staff meals during shifts.

· Employer-paid medical insurance for you and your eligible dependents; and basic life, AD&D, and short- and long-term disability insurance for you. Coverage is effective on the first day of the month following 60 days of continuous full-time employment.

· Employee-paid supplemental insurance coverage including dental, vision, voluntary life and AD&D, accident, critical illness, and identity theft protection. Coverage is effective on the first day of the month following 60 days of continuous full-time employment.

· Palma Ceia’s 401(k) Retirement Plan, with participation effective on the first day of the quarter following one year of continuous full-time employment.

· Paid Time Off.

· Access to select employee events and appreciation days.

Job Status

Full-Time

Why Join Palma Ceia Golf & Country Club?

At Palma Ceia, you’re not just part of a team - you’re part of a tradition. We’re proud to provide a work environment where excellence is celebrated, collaboration is encouraged, and every day is an opportunity to grow. Here, your contributions will make a tangible difference as you uphold the high standards that define Tampa Bay’s most prestigious private club.

Are You Ready to Shine?

If you’re ready to bring your administrative expertise and passion for service to a role that puts you at the heart of our operations, apply today and join the Palma Ceia family!

All offers of employment are contingent upon the successful completion of a background check.

Job Type: Full-time

Pay: From $16.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Referral program
• Retirement plan
• Vision insurance

Work Location: In person

Salary : $16