What are the responsibilities and job description for the Oral Surgery Patient Coordinator/Front Office Assistant position at Palm Valley Oral and Maxillofacial Surgery?
Job description:
Job Summary
Our busy, high-quality oral surgery practice is seeking a full-time patient coordinator/front office administrator to serve as the face and voice of our team. We are looking for an organized, tech-savy professional with exceptional customer service and verbal communication skills. Please note: Prior dental or oral surgery experience is strictly required.
Duties
- Patient Relations: Greet patients warmly, manage check-ins, and deliver exceptional service.
- Communication: Answer and direct phone calls with excellent phone etiquette, provide exceptional patient service, and resolve inquiries promptly.
- Scheduling: Coordinate patient appointments and optimize doctor schedules.
- Financials: Collect payments at time of service and perform collections of outstanding balances
- Record Keeping: Maintain and update patient records in electronic health record systems including DSN and DTX. Data entry and correspondence to support clinic operations
Requirements
- Experience: Proven experience in dental front office (Oral Surgery preferred)
- Languages: Bilingual fluency in English and Spanish required
- Tech Skills: Fast, accurate typing and proficiency in Microsoft Office Suite (Word, Excel). Familiarity with EMR systems: DSN preferred, but not required.
- Soft Skills: Strong multitasking abilities, sharp attention to detail, and excellent prioritization. Knowledge of dental with some medical terminology. Basic understanding of insurance verification processes.
Join our team to make a meaningful difference in patients’ lives by providing outstanding administrative support in a vibrant oral surgery practice. We value energetic professionals committed to delivering top-tier care.
If you meet the requirements above, we would love to hear from you. Please submit your resume for consideration.
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Health savings account
- Paid sick time
- Paid time off
- Vision insurance
Experience:
- Dental office: 1 year (Required)
- Dental receptionist: 1 year (Required)
Language:
- Spanish (Required)
Work Location: In person
Salary : $18 - $28