What are the responsibilities and job description for the Restaurant General Manager position at Palm Restaurant Group?
Overview
Lead a legacy. Inspire excellence. Deliver a world-class dining experience.
At The Palm, exceptional cuisine, timeless hospitality, and a rich tradition of service have defined the guest experience for generations. We’re seeking a Restaurant General Manager who can lead all aspects of operations, develop a high-performing team, and uphold the uncompromising standards that make The Palm an iconic dining destination. If you thrive in an upscale, high-volume environment and are passionate about leadership, guest satisfaction, and operational excellence, this is your opportunity to take the helm of a legendary steakhouse and leave your mark on a celebrated brand.
Benefits
Pay Range
USD $90,000.00 - USD $115,000.00 /Yr.
Lead a legacy. Inspire excellence. Deliver a world-class dining experience.
At The Palm, exceptional cuisine, timeless hospitality, and a rich tradition of service have defined the guest experience for generations. We’re seeking a Restaurant General Manager who can lead all aspects of operations, develop a high-performing team, and uphold the uncompromising standards that make The Palm an iconic dining destination. If you thrive in an upscale, high-volume environment and are passionate about leadership, guest satisfaction, and operational excellence, this is your opportunity to take the helm of a legendary steakhouse and leave your mark on a celebrated brand.
Benefits
- Extensive and well-rounded training program
- Continued career development and growth opportunities
- Generous employee discounts on dining, retail, amusements, and hotels
- Multiple health benefit plans to suit your needs
- Dental, vision, voluntary life, short term disability, flexible spending accounts and 401 (k)
- Paid time off
- Monthly discretionary bonus potential
- Adhere to company standards and service levels to increase sales and minimize costs, including food, beverage, supply, utility, and labor costs
- Responsible for ensuring that all financial (invoices, reporting) and personnel/payroll related administrative duties are completed accurately, on time and in accordance with company policies and procedures
- Maintain professional restaurant image, including restaurant cleanliness, proper uniforms, and appearance standards
- Ensure positive guest service in all areas. Investigate and respond to complaints, taking all appropriate actions to turn dissatisfied guests into return guests
- Manage shifts which include daily decision making, scheduling, planning while ensuring consistent high quality of food preparation and service
- Provide direction to employees regarding operations and procedural issues while developing employees by providing ongoing feedback, establish performance expectations and by conducting performance reviews
- At least 3 years General Manager experience in an upscale / fine dining establishment
- Additional experience in Regional or multi-unit management is preferred
- Strong knowledge of front and back of house operations including food, beverages, staff supervision, inventory, food safety, service techniques, and guest interaction
- Strong understanding of cost and labor systems that lead to restaurant profitability
- Strong communication and leadership skills combined with advanced computer and math skills
- Stable and progressive work history; Strong work ethic
Pay Range
USD $90,000.00 - USD $115,000.00 /Yr.
Salary : $90,000 - $115,000