What are the responsibilities and job description for the Private Bar / Mini Bar Attendant position at Palm House?
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Description
Position Overview
We are seeking a polished, professional, and attentive Private Bar / Mini Bar Attendant to deliver an exceptional Forbes Travel Guide-level experience within our luxury environment at Palm House. This role is integral to creating a seamless, personalized guest journey through the meticulous curation, presentation, and maintenance of in-room mini bars and private lounge offerings. The ideal candidate brings a passion for hospitality, an eye for detail, and a natural ability to anticipate guest needs with discretion and care.
Key Responsibilities
At Palm House, we are dedicated to delivering thoughtfully curated, elevated guest experiences. As part of our team, you will contribute to a culture rooted in excellence, personalization, and genuine hospitality, with opportunities for growth, ongoing training, and a supportive, high-performing environment.
Salary Description
20.00/hr
Description
Position Overview
We are seeking a polished, professional, and attentive Private Bar / Mini Bar Attendant to deliver an exceptional Forbes Travel Guide-level experience within our luxury environment at Palm House. This role is integral to creating a seamless, personalized guest journey through the meticulous curation, presentation, and maintenance of in-room mini bars and private lounge offerings. The ideal candidate brings a passion for hospitality, an eye for detail, and a natural ability to anticipate guest needs with discretion and care.
Key Responsibilities
- Curate, stock, replenish, and organize in-room mini bars and private lounge areas, ensuring all offerings are presented with precision, elegance, and consistency.
- Monitor inventory levels daily and proactively communicate supply needs to management.
- Ensure all products are fresh, properly labeled, and aligned with Palm House luxury standards.
- Serve beverages and light fare to guests in a courteous, refined, and discreet manner when required.
- Anticipate guest preferences by reviewing profiles and tailoring selections to enhance the guest experience.
- Accurately record, post, and manage mini bar consumption and guest requests in a timely manner.
- Maintain the highest standards of cleanliness, hygiene, and organization across all assigned areas.
- Ensure full compliance with health, safety, and sanitation regulations.
- Assist in the setup and breakdown of private lounge spaces for special occasions and VIP experiences.
- Collaborate seamlessly with Housekeeping, Front Office, and Food & Beverage teams to ensure a cohesive service experience.
- Conduct routine quality checks to uphold consistency and excellence across all guest touchpoints.
- Deliver intuitive, anticipatory service that exceeds expectations without being intrusive.
- Maintain a polished, confident, and professional presence at all times.
- Demonstrate exceptional attention to detail in both presentation and execution.
- Communicate with refinement, using guest names whenever possible.
- Uphold the highest level of discretion and confidentiality.
- Ensure all environments reflect impeccable luxury standards.
- Previous experience in luxury hospitality, bar service, or guest relations preferred (Forbes Travel Guide experience a plus).
- Strong knowledge of beverages, including wines, spirits, and premium amenities.
- Excellent communication and interpersonal skills.
- Exceptional attention to detail and organizational abilities.
- Ability to work both independently and collaboratively within a team.
- Professional appearance and demeanor with a service-driven mindset.
- Ability to handle guest requests with discretion, efficiency, and grace.
- Flexibility to work varied schedules, including evenings, weekends, and holidays.
- Ability to stand and walk for extended periods.
- Ability to lift and carry items up to 25 lbs.
- Ability to bend, reach, and perform repetitive tasks.
At Palm House, we are dedicated to delivering thoughtfully curated, elevated guest experiences. As part of our team, you will contribute to a culture rooted in excellence, personalization, and genuine hospitality, with opportunities for growth, ongoing training, and a supportive, high-performing environment.
Salary Description
20.00/hr