Medical Receptionist

Schedule: Full-Time

Location: Palm Beach Gardens

We are excited to welcome a professional, dependable, and patient-focused Medical Receptionist to join our team in Palm Beach Gardens. The ideal candidate thrives in a fast-paced medical environment, delivers excellent customer service, and works well with both patients and clinical staff.

Experience using eClinicalWorks or Athena EMR is highly preferred.

• Greet patients and provide accurate information regarding appointments, procedures, and office policies




• Answer and manage multi-line phone systems, respond to patient inquiries, and route calls appropriately




• Facilitate patient check-in and check-out processes efficiently




• Distribute and assist with completion of new patient paperwork




• Schedule patient appointments and document visits in the EMR system




• Verify insurance eligibility and assist with prior authorizations




• Collect and process copays, deductibles, and coinsurance




• Maintain accurate and confidential electronic medical records




• Communicate effectively with patients, providers, medical assistants, and front office staff




• Support billing and administrative workflows as needed




• Ensure compliance with HIPAA and OSHA regulations at all times

• Experience with eClinicalWorks or Athena EMR (highly preferred)




• Previous experience in a medical or healthcare office (preferred)




• Strong computer and data entry skills




• Excellent verbal and written communication skills




• Ability to multitask, prioritize, and adapt in a fast-paced environment




• Strong customer service and patient relations skills




• Understanding of general medical office procedures (preferred)




• Bilingual (English/Spanish) strongly preferred




• Ability to work effectively both independently and as part of a team

• Supportive and collaborative healthcare environment




• Stable full-time opportunity in a growing practice




• Opportunity to gain experience with leading EMR systems